How to fix Spectrum DGE1001 Error?| [5 Easy Ways]


Spectrum is one of the popular applications that provide streaming services. Here, users can get a variety of options, like live TV channel portfolios. It is more commonly known as the Spectrum TV app. The services of this application are available for iOS, Android devices, and even Smart TV. Like every other platform, this too faces too many error messages. A lot of users have complained about the dge1001 error or spectrum rge-1001. People using Android devices might encounter this error as: “spectrum tv app dge-1001.”

Spectrum TV
Spectrum TV

Over the years, video streaming apps or services have gained immense popularity. Whether the youngsters or the elderly, everybody loves watching web series, movies, favorite TV shows, etc., on these emerging streaming platforms.

See also: 8 Ways to Fix Netflix App Not Working | Android, iPhone & iPad

What Does DGE1001 Mean?

The dge 1001 error occurs very commonly while using the Spectrum app. It mainly occurs due to network glitches. When the internet connection is not stable, or there is a problem with the WiFi, spectrum error code rge-1001 is most likely to occur.

See also: Fixed: Amazon Prime Video Error Code 7031

Solutions For Spectrum Code RGE-1001 or DGE1001

These error codes might be very irritating while watching your favorite movies or TV shows.

dge1001 error
dge1001 error

If you often face the error code dge1001, here are some easy methods to resolve the problem. 

Reinstalling The App

The first and the easiest way to get the problem solved is by reinstalling the application.

  • Press the Start button and then go to settings
    start button
    start button
  • Open Apps
  • From the given list of applications, find Spectrum.
  • Select it and uninstall
    uninstall spectrum tv to fix the dge 1001
    uninstall spectrum tv to fix the dge1001
  • Restart your computer
  • Again, download the Spectrum App

Clearing The Cache And Cookies

Along with the app comes a lot of unwanted files that eat up the storage space. In that case, it is always better to remove those from the system. This may also be a reason for the error dge1001.

  • If you are using the app on your phone, hold the app
  • Next, go to app info and select storage usage
  • Check for the unwanted files present.
  • Select the ones which can be deleted
    clear cache data
    clear cache data
  • Clear the data and cache

Updating The Spectrum App

Sometimes when the application goes out of date, the dge1001 error might occur. So, to avoid that, it is always better to make sure that the app is an up-to-date version.

  • Go to settings and then to apps.
  • From the given list of applications, open Spectrum
  • Check whether there is an option for updates available.
    check fot updates
    check fot updates
  • If yes, click on it.

When an app gets outdated, many bugs may be present due to which such an error arises. Updating the app will help in solving the issue.

Disabling VPN

Another reason why the error won’t get fixed is because of the presence of a VPN tool. It may also be a cause for these types of errors.

disable vpn
disable vpn

If there is any VPN tool on your computer/laptop, it is always better to disable it. After disabling, check if the error persists.

See also: The Most Appropriate VPN Software Solutions for Software Developers

Contacting The customer support

If you had no other choice but to choose this method, then it means that there is an internal problem with the Spectrum app.

contact customer support
contact customer support

Therefore, contacting the customer support of Spectrum might help you know the root cause of the issue and the steps you should take to mend the problem. It is always better to resort to this step after every other way has helped fix the problem.  

See also: How To Fix: Your Amazon Firestick won’t Turn On? [5 Ways]


Why is my spectrum streaming not working?

Try restarting the laptop or turning off the device and wait for a few mins before turning it back on. If this didn’t help, then try reinstalling the app.

What is reference code RLP 999?

This error code may appear while using Spectrum on Roku. Two error codes that seem to appear a lot while using Spectrum are RLP 999 and RLP 1999. As Spectrum TV Support said, these are mainly connectivity errors and may also be a sign of an issue between Roku and Spectrum TV. Try solving this by using another app within Roku.

How do I reset my Spectrum cable box?

  • Unplug the Spectrum receiver for 60 seconds and then plug it back in
  • Connect the cables securely. Connect the coax cable to the cable outlet on the wall. The HDMI cable should be connected to the HDMI connection on the TV.

See also: Digital Output Device (HDMI) Missing on Windows 10? Easily Fix It!

What does L 8 mean?

If the Spectrum cable box has L-8 on it, the system is still starting, searching, or there may be any other problem.

See also: [Fixed] How To Fix Hulu Error Code 504


Spectrum error code rge 1001 is mainly an error arising due to a connectivity issue. Sometimes it may also occur due to the app’s internal problems; in that case, wait for the error to correct itself. So, next time you face dge1001, we hope that the methods mentioned above will guide you to the perfect solution.