Netflix error S7363 typically occurs on Apple devices like Mac computers and TVs. This error is related to problems with playback, which several factors, including issues with the browser, cookies, or the device itself, can cause.
Common Causes of Netflix Error S7363
Several factors can lead to Netflix error S7363:
- Browser Cache and Cookies: Accumulated cache and cookies in your browser can sometimes interfere with Netflix playback.
- Browser Compatibility: Not all browsers are fully compatible with Netflix. Issues may arise if you’re using an outdated or unsupported browser.
- Outdated Software: Using outdated versions of the Netflix app or the browser can lead to playback issues.
- Device Issues: Hardware problems or system issues on your device can also cause this error. For example, similar issues like Netflix sound cuts out on Samsung Smart TVs are very common, while using Netflix can also arise due to device problems.
- Network Issues: Unstable or slow internet connections can disrupt streaming services, leading to errors.
| Causes | Solutions |
|---|---|
| Cache/Cookies | Clear cache and cookies |
| Browser Version | Update browser |
| Compatibility | Use recommended browsers |
| Device Software | Update OS |
| Device Issues | Restart device |
| Internet Issues | Check connection |
How to Fix Netflix Error S7363
Here are some practical solutions to fix Netflix error S7363. These solutions address the common causes and should help you resolve the issue:
Clear Browser Cache Memory and Cookies
Deleting caches and cookies can fix problems like “Netflix error S7363” caused by broken or too much browser data.
How to Clear Cache and Cookies in Safari:
- 1. Open Safari.
- 2. Click “Safari” in the top menu, then choose “Preferences.”
- 3. Go to the “Privacy” tab.
- 4. Click “Manage Website Data,” then click “Remove All.”
Update Your Browser
Make sure you have the latest version of your browser. Updating can fix compatibility problems like “Netflix error S7363” and make it work better.
Steps to Update Safari:
- Open the App Store.
- Click on “Updates” in the top menu.
- If an update for Safari is available, click “Update.”
Use a Different Browser
If the issue continues, try using a different browser like Google Chrome or Mozilla Firefox, which are known to work well with Netflix.
Update Your Device Software
Updating your device’s operating system can fix many problems, including those that affect Netflix playback and cause “Netflix error S7363.” Also, if you encounter errors similar to Netflix error code NW-2-4, updating your device software might help.
Steps to Update macOS:
- Click the Apple logo in the top-left corner and choose “System Preferences.”
- Click “Software Update.”
- If you see any update available, click “Update Now.”
Restart Your Device
Sometimes, just restarting your device can fix temporary glitches and errors like “Netflix error S7363.”
Check Your Internet Connection
A stable internet connection is required for streaming. Make sure your connection is reliable, and restart your router if needed.
Check for Background Processes
Background processes can use up system resources and cause problems with Netflix playback. Closing unnecessary applications can help improve performance.
Steps to Manage Background Processes on macOS:
- Open “Activity Monitor” from the Applications > Utilities folder.
- Sort the processes by CPU usage to identify high-usage applications.
- Select unnecessary applications and click the “X” button to quit them.
Verify Hardware Acceleration Settings
Hardware acceleration uses your device’s GPU to render videos. Sometimes, disabling hardware acceleration can resolve playback issues.
Steps to Disable Hardware Acceleration in Safari:
- Open Safari and go to “Preferences.”
- Navigate to the “Advanced” tab.
- Uncheck “Use hardware acceleration when available.”
Adjust Browser Extensions and Add-ons
Certain browser extensions and add-ons can cause conflicts with Netflix. Disabling them can help identify the culprit.
Steps to Manage Extensions in Safari:
- Open Safari and go to “Preferences.”
- Navigate to the “Extensions” tab.
- Disable all extensions and try streaming Netflix.
- Close extensions to find out the extension that is causing the issue.
Inspect Network Configuration
Network configuration issues can lead to connectivity problems. Ensuring that your network settings are correctly configured can help resolve Netflix error S7363.
Steps to Reset Network Settings on macOS:
- Open “System Preferences” and go to “Network.”
- Select your network connection and click “Advanced.”
- Go to the “TCP/IP” tab and click “Renew DHCP Lease.”
- Restart your router and modem.
Check DNS Settings
Sometimes, using specific DNS settings can improve connectivity and resolve playback issues.
Steps to Change DNS Settings on macOS:
- Open “System Preferences” and go to “Network.”
- Select your network connection and click “Advanced.”
- Go to the “DNS” tab.
- Add Google’s DNS servers (8.8.8.8 and 8.8.4.4) or OpenDNS servers (208.67.222.222 and 208.67.220.220).
Ensure Adequate System Resources
Insufficient system resources can cause performance issues. Freeing up disk space and ensuring enough RAM is available can help improve playback.
Steps to Free Up Disk Space on macOS:
- Open “Finder” and go to the “Apple Menu.”
- Click on “About This Mac” and navigate to the “Storage” tab.
- Click “Manage” to see recommendations for freeing up space.
Additional Resources and Support
If you have tried all the troubleshooting steps and Netflix error S7363 persists, it might be time to seek additional support.
Contact Netflix Support
Netflix support can provide personalized assistance and advanced troubleshooting. Visit the Netflix Help Center and use their live chat or phone support options.
Visit Apple Support
If the issue seems related to your device, Apple support can help diagnose hardware or software problems. Visit the Apple Support website or visit the Apple Store for further assistance.
Preventive Measures
To avoid encountering Netflix error S7363 in the future, consider the following preventive measures:
- Regular Updates: Keep your browser, Netflix app, and operating system up to date.
- Routine Maintenance: Regularly clear your browser’s cache and cookies and manage your device’s resources.
- Use Recommended Browsers: Stick to browsers that Netflix officially supports, such as Safari, Google Chrome, and Mozilla Firefox.
- Stable Network: Make sure you have a stable and fast internet connection. You can opt for a wired connection for a more reliable streaming experience.
Practical Advice for Preventing Netflix Error S7363
- Regular Maintenance: Regularly clear your browser’s cache and cookies.
- Keep Software Updated: Always keep your browser and device software up to date.
- Use Recommended Browsers: Stick to browsers that Netflix recommends for the best streaming.
- Stable Internet Connection: Make sure you enable an uninterrupted and fast internet connection.
FAQs
Is Netflix error S7363 specific to certain regions?
Netflix error S7363 is not region-specific. It can occur on any Apple device globally due to browser or device-related issues.
Can using a VPN cause Netflix error S7363?
Using a VPN can sometimes cause playback issues if the VPN server is not optimized for streaming. If you're using a VPN, try disconnecting it to see if the error resolves.
Does Netflix error S7363 affect streaming quality?
Yes, Netflix error S7363 can affect streaming quality as it disrupts playback. Resolving the error will restore normal streaming quality.
Can this error occur on devices other than Mac?
While error S7363 is most commonly reported on Apple devices, similar playback issues can occur on other devices due to different error codes.
Does clearing cache and cookies delete my saved data?
If you clear cache memory and cookies then it will log you out of websites and remove temporary data, but it will not delete your saved passwords or bookmarks.
Why does Netflix only suggest using certain browsers?
Netflix optimizes its service for certain browsers to ensure the best streaming experience. Using a recommended browser minimizes the risk of encountering playback issues.
