Netflix Error U7361-1253-80070005 typically appears on Windows-based devices, particularly when using the Netflix app from the Microsoft Store. This error indicates a problem with the system’s configuration that prevents Netflix from functioning correctly.

Common Causes of Error U7361-1253-80070005

Factors that cause this error:

  • Insufficient Permissions: The Netflix app might not have the necessary permissions to access certain system files or settings.
  • Outdated Software: Don’t use an outdated Netflix app or Windows OS, which can lead to compatibility issues. If you frequently face issues with Netflix, you might also encounter problems like “Netflix keeps crashing on your TV”.
  • Corrupted System Files: If you have corrupted or missing system files then it can interfere with the Netflix app’s operation.
  • Network Issues:  Make sure that you are using an uninterrupted internet connection. Network issues can also cause errors, such as the Netflix NW-2-5 error code.

How to Fix Netflix Error U7361-1253-80070005

Troubleshooting Steps Overview

StepDescription
Check and Update WindowsEnsure your OS is up to date.
Update the Netflix AppMake sure you are using the latest version of the app.
Run Windows Store TroubleshooterUse the built-in tool to fix app issues.
Check System PermissionsVerify that Netflix has the necessary permissions.
Reset the Netflix AppReset the app to default settings.
Check Network ConnectionEnsure your internet connection is stable and fast.
Repair Corrupted System FilesUse the SFC tool to repair system files.
Reinstall the Netflix AppUninstall and reinstall the app if needed.

Check and Update Windows

It is necessary to use an updated Windows operating system for compatibility and security. Follow these steps to ensure your system is up to date:

  1. Open Settings: Press Windows + I to open the Settings menu.
  2. Go to Update & Security: Click on “Update & Security.”
  3. Check for Updates: Tap on “Check for updates“ and permit Windows to download and install any available updates.

Update the Netflix App

An outdated Netflix app can cause Netflix Error U7361-1253-80070005. To update the Netflix app:

  1. Open Microsoft Store: Go to the Start menu and open the Microsoft Store.
  2. Go to Downloads and Updates: Navigate to three dots (…) in the upper-right corner. Then click on “Downloads and updates.”
  3. Get Updates: Click on “Get updates” to update all apps, including Netflix.

Run the Windows Store Apps Troubleshooter

Windows includes a built-in troubleshooter to fix issues with apps from the Microsoft Store. By this you can solve any error like Netflix Error U7361-1253-80070005

  1. Open Settings: Press Windows + I to open the Settings menu.
  2. Go to Update & Security: Click on “Update & Security.”
  3. Troubleshoot: Select “Troubleshoot” from the sidebar.
  4. Run the Troubleshooter: Find and run the “Windows Store Apps” troubleshooter.netflix mark

Check System Permissions

Ensure that the Netflix app has the necessary permissions to that Netflix Error U7361-1253-80070005 cannot occur:

  1. Open Settings: Press Windows + I to open the Settings menu.
  2. Go to Privacy: Click on “Privacy.”
  3. App Permissions: Under “App permissions,” check that Netflix has access to the required settings (e.g., Location, Camera, etc.).

Reset the Netflix App

Resetting the Netflix app can resolve many issues along with Netflix Error U7361-1253-80070005

  1. Open Settings: Press Windows + I to open the Settings menu.
  2. Go to Apps: Click on “Apps.”
  3. Find Netflix: Scroll down and find the Netflix app.
  4. Advanced Options: Click on “Advanced options.”
  5. Reset: Click “Reset” to reset the app to its default settings.

Check Network Connection

Always make sure that you are using an uninterrupted internet connection:

  1. Restart Router: Turn off your router, wait a few seconds, and turn it back on.
  2. Check Speed: Use an online speed test tool to check your internet speed. Netflix requires 3 Mbps for standard-quality pictures and 5 Mbps for high definition. Poor network connection can also cause issues similar to the Netflix error code NW-1-19.

Repair Corrupted System Files

The System File Checker (SFC) tool helps to repair corrupted system files:

  1. Open Command Prompt as Admin: Press Windows + X and select “Command Prompt (Admin)” or “Windows PowerShell (Admin).”
  2. Run SFC Command: Type sfc /scannow and press Enter. Allow the scan to complete and follow any on-screen instructions.

Reinstall the Netflix App

If all else fails, reinstalling the Netflix app can resolve persistent issues like Netflix Error U7361-1253-80070005:

  1. Uninstall Netflix: Go to Settings > Apps > Netflix and click “Uninstall.”
  2. Reinstall Netflix: Open the Microsoft Store, search for Netflix, and reinstall the app.

FAQs

What does Netflix Error U7361-1253-80070005 mean?

This error indicates a problem with the system's configuration or permissions that prevents the Netflix app from functioning correctly on a Windows device.

Can I fix this error myself?

Yes, follow the trouble shooting techniques to fix this error. These include updating your system and app, checking permissions, and repairing corrupted files.

Do I need to contact Netflix support?

You should contact Netflix support if the error persists after trying all the troubleshooting steps. As they go to its root cause and can fix it once and for all.

Will resetting the Netflix app delete my account?

No, resetting the Netflix app will not delete your account. It will only reset the app's settings to default. You will need to log back into your account after the reset.