Plex has revolutionized the way we consume online media content. The platform offers a convenient medium for streaming music content, TV shows, and films. However, many Plex users have complained about issues such as being out of sync with Plex audio. It is not a seamless experience when the audio is out of sync with the video. This comprehensive guide will brief the common causes of plex audio out of sync and provide detailed solutions to your streaming experience.

Plex audio out of sync due to network latency, device compatibility, audio media settings, etc. Users can fix these issues by adjusting the audio file settings, hardware update, and rebooting the network.

This article will briefly discuss the problem in more detail in the steps below. This guide will facilitate users’ understanding of the root cause of the issue without hassle.

Understanding the Audio Issues

Plex audio delay occurs when there is a mismatch in the timing of the audio and video components in the app’s media settings. The misalignment causes a noticeable delay in audio with the video.

You can notice that when the plex sound is out of sync, the lips move without the words a character is saying, causing a mismatch with media audio and visual elements. plex audioThis fault occurs due to corrupt audio media files in the device system.

Discussing below are the primary causes for plex audio offset in your system. Follow the guide below for a better understanding of the audio mechanism. It might also be possible that an audio device is not installed in your system. You can fix that, too. 

Common Causes of Plex Audio Out of Sync

Device Compatibility- check the support system of the device from the app support notice. Sometimes, running on older and outdated devices can cause Plex audio to be out of sync with the videos.

It occurs primarily due to missing major audio system files in the media settings. Older devices delete certain audio files from the system as they do not support high-resolution or advanced audio files from the app. Try upgrading the machine and running the app.

Network Latency- slow and interrupted connectivity causes audio and video content mismatches. Check the network bandwidth and adjust accordingly. Try switching from wifi to a cable ethernet connection. The connection from the ethernet cable is smoother and

Media Files- corrupt and poorly coded media flies cause certain audio delays. Adjust plex audio sync by re-encoding files from suitable softwares for better audio synchronization.

Transcoding Issues- The Plex app transcodes its media files to a compatible format for audio-video syncing. It accounts for a waste of time and causes delays in audio play. Using natively supported media files, which reduces the need for transcoding, is recommended.

Audio Video Settings- incorrect adjustment with audio setting in plex media and device settings can cause plex audio offset. Check the media settings of Plex Audio and your device and adjust audio settings for your specific setup. For more fun, you can install audio recording softwares.

Prevent Future Plex Audio Delays

All occurring sound problems can be fixed if the right method of solutions is followed. The guide below will help users to troubleshoot and fix the audio issues in Plex.

  • Optimizing network connectivity- check the status of your internet connection to see if network protocols are missing. If required, contact the service provider and fix the cause.
  • Try using an ethernet cable network instead of a router wifi; this helps for better connectivity. Ensure other devices are consuming less bandwidth on the same web. If so, then try disconnecting some. You can wire an ethernet jack easily with a few steps.
  • Hardware upgrade- Switch to a new powerful device if the existing device is unsuitable for supporting the plex media system. Many old devices do not support advanced streaming platforms and require time-to-time updates.hardware Old devices do not provide new updates. Also, try adjusting the demand on system resources from Plex playback settings if playing on old machines.
  • Compatible media formats- try transcoding media files to formats natively supported by your device. You can do so by visiting the plex setting; under the server option, go to the transcoder and adjust the setting to minimize transcoding.
  • Audio delay adjustment- adjust the audio settings by visiting the Plex web interface. Visit the settings tab and select the web option. Then locate the player section and change the audion offset for smoother audio synchronization with video.
  • Encoding corrupt files- run corrupt and poorly encoded media files on reliable audio software and re-encode the corrupt audio files to the recommended specification for your device’s audio playback.

Community User Experience

Plex has captured consumer loyalty and a devoted user database for seamless streaming. However, there are frequent reports of sound failure for plex audio out of sync with the video.

We will briefly discuss the benefits of a positive user experience and community-driven solution from real-time users and how they have resolved similar audio issues.

Understanding User Challenges

Technical barriers: many users find it difficult to fix these problems, which come as technical complexity due to no prior experience with the platform. They need to gain familiarity with flex configurations and intricacies Impact on enjoyment: increased frustration due to lack of immersive content experience. Improper sound syncing issues can cause significant disturbance while enjoying quality time.

Community Solutions

Peer support- social community forums help users get effective support from peers. Consumers having similar audio issues share their solutions by creating a collaborative environment where users support each other.

Knowledge sharing- plex users community’s strength is to share valuable insights across social media, Reddit, and community websites. They post information about other user experiences related to audio and other problems.knowledge sharing

Customized guidelines- experience plex users create and post user-friendly tutorials about various audio-related issues.

They provide tips and tricks and easy troubleshooting steps to resolve the issue. They regularly keep you posted about new and old problems, addressing a set of step-by-step guidelines to solve problems.

Best User Practises

You can refer to some of the best user practices for plex audio offset addressed by other users on social and community platforms.

  • Automated troubleshooting- activating the automatic troubleshooting feature in the Plex app can help users resolve common audio problems. You must automate a diagnostic tool to analyze network connection, media files, and device performance and compatibility.
  • Media formats- users often emphasize using specific media formats, which reduces the need for transcoding and minimizes synchronized risk. You can check if your VLC does not support the UNDF format. video format
  • Simplified settings- The Plex platform uses a simplified audio sync setting system. The interface clears the option for adjusting audio delays without delving into rigid configurations.
  • Preferred devices- community insights highlight the use of certain select devices, which have consistently enhanced performance without much of a hassle. This information may help users choose a device that is less prone to audio dysfunctionality.


What are the recommended media file formats for plex audio offset?

Widely used formats like MP4 and AAC audio reduce the need for audio file transcoding.

Why does Plex have audio syncing issues?

Audio synchronizing problems in plex occur due to network latency, corrupt media files, incompatible devices, and other complex issues.

How do we determine if there is network latency?

Take a speed test on the web and check the score, or try using an ethernet cable instead of wifi. Also, stop other devices from using high-resolution media due to bandwidth consumption.

How do you check supporting audio files in the system?

Verify the Plex Audio support configuration and check whether it matches the device's media audio system.


Addressing the plex audio out-of-sync issues is all about fostering a positive user experience through the collective knowledge of experts.

Audio troubleshooting can sometimes be frustrating and a mood killer, but understanding the mechanism and technicality behind these issues will only make you knowledgeable about the problem.

Studying the correct steps will boost your user experience on this platform. Whether adjusting media files or checking network connectivity, addressing these problems will increase seamless content flow and improve audio and video flow syncing. Meanwhile, you can fix if audio services are not responding in Windows 10.

Combining shared knowledge of community solutions and best practices, we want users to prioritize user satisfaction and engagement and continue evolving as a value-driven forum for Plex. These troubleshooting techniques will help you for your future reference.