[FIXED] Razer Synapse Not Working in Windows 10


If you are using Razer devices such as a mouse, keyboards and all the other fantastic range of gaming peripherals that they provide. You might also be using their software to sync and fine control all the devices, and the software is Razer Synapse, cloud-based configuration application for all your Razer devices.

It allows users to assign macros, configures their device, control RGB and much, much more. It is a must have for any user who wants to customize his or her experience with Razer devices and add a bit more productivity as well as fun.

Although, one of the issues that many users that have Razer devices plugged into a computer with Windows 10 installed on it face is the one where Razer Synapse doesn’t work for them. This issue ranges from the application not opening, freezing, not being able to connect to the internet, or not detecting the connected Razer Devices.

4 Ways to Fix Razer Synapse Not Working in Windows 10

In this article, we will have a closer look at all the possible things that may have been causing the Razer Synapse not working problem in Windows 10 and how to correct them.

Method #1 Run the Razer Synapse Application as Administrator

This is a quick and easy fix for the problem Razer synapse not working.

  1. Right click on the Razer Synapse icon on the Desktop or the Start Menu and click on Run as an administrator, and click on Yes on the following prompt.
  2. You can also turn on the option of running the application every time with administrator privileges by right-clicking and then going to properties -> General -> Run this program as administrator, making sure the checkbox is selected and applying the settings.

Check Out – 10 Ways to Fix System Service Exception Error in Windows 10

Method #2 Update Windows Operating System to the Latest Stable Version

While this may sound a silly thing to do, and however annoying the Windows 10 updates may be, the updates may or may not include some features or changes that are essential for device drivers and applications like Razer Synapse to become fully functional. So, updating the Windows Operating System is the first thing you can try to correct the problem Razer Synapse not working.

  1. Go to control panel or settings app in windows by searching for it or using the gear like the icon that appears at the bottom left corner near the power icon in the start menu.

    Control Panel
    Control Panel
  2. Go to the option Update and Security, and after clicking on the Updates tab, click on Check for updates or click on Install updates if there are already necessary updates detected by the Windows operating system.

    Check for Updates
    Check for Updates
  3. Make sure that you have a strong and reliable connection to the internet before trying to update the windows and do not shut down the machine while it is being updated as it may lead to corruption of data and damaging the hard drive permanently.
  4. After the updates are installed, reboot the machine and wait patiently till all the updates are installed before shut down as well as during the startup.

Now try if the Razer devices are being connected and activated successfully and if now the Razer Synapse works as expected.

Check Out: Unidentified Network No Internet Access in Windows 10/8/7

Method #3 Install the Latest Version of the Software

One of the more common reasons behind Razer Synapse not working in Windows 10 is using the outdated version of the software and the drivers for the devices. You can try reinstalling the latest version of Razer Synapse and see if that helps you.

Remove These Errors Also:

  1. Download the latest installer of Razer Synapse from the link: https://www.razer.com/synapse-3.
  2. Open control panel or settings app using the gear-like icon in the start menu just above the power button.

    Control Panel
    Control Panel
  3. Go to apps, and scroll down to Razer synapse, and anything that installed with it and uninstalls all Razer software.

    uninstalls all Razer software
    uninstalls all Razer software
  4. In the case of 32 bit and 64-bit installation. Go to Program Files (x86) or Program files folders respectively. In your Drive on which Windows 10 is installed. Delete the Razer software folders from there permanently. Sometimes residual files can cause conflicts during fresh installation. Hence, may not rectify the issue of Razer Synapse not working.

    Delete the Razer software folders
    Delete the Razer software folders
  5. Now keeping the Razer devices plugged in, go to device manager. To open device manager, right click on This PC icon and select manage…

    Device Manager
    Device Manager
  6. In the device manager, right click on all the Razer devices that are on the list and uninstall them all.

    uninstalls all Razer software
    uninstalls all Razer software
  7. Now disconnect the devices. Shut down the computer and start it again. If you were using Razer keyboard or mouse as the only peripherals. Try connecting some other plug and play peripherals for the time being.
  8. Now reconnect the devices, and install the Razer Synapse software we have already downloaded from the official site. Close all running applications before installation and proceed with the installation, following all the on-screen instructions.

Reboot the computer and see if it got rid of the error Razer Synapse not working in windows 10.

Also Resolve:

  1. Windows Update Service Not Running
  2. Computer is Low on Memory Error

Also Read – How to Fix Dell Laptop Plugged in Not Charging

Method #4 Disable the Antivirus/Firewall or add Razer Synapse to Exceptions (or Whitelist)

Some of the antivirus programs are to protect Windows operating system and the drivers for hardware in connect. To protect from it being assessable as well as letting it edit by third-party software. And also in the attempt to maintain security and authenticity of the user experience.

Also Fix: Kernel Security Check Failure in Windows 10

This can sometimes lead to some apps like Razer Synapse not having the ability to pass through firewall or antivirus programs. Even for its normal operation.

How to overcome the problem of Razer synapse not working if the antivirus or firewall is blocking it:

Read Also: Application has been Blocked from Accessing Graphics Hardware

  1. Open the antivirus program you have installed or the windows defender. Do it from the start menu or clicking on the application icon on the Desktop.
  2. Go to settings and navigate to block application activity or something similar. As not all applications have the same user interface.
  3. In the exceptions, you can add Razer Synapse software, and do a reboot of the system. After the reboot is complete, you can check if you still find it not working as it primarily should.
  4. You can also try disabling the firewall or antivirus temporarily to see if that clears the issue as well.


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