USB Device Descriptor Failed Error is a very common issue. But don’t worry as we have 5 Ways to Fix USB Device Descriptor Failed Error. After following one of these ways, you will be able to overcome this problem. One of the many benefits of possessing a traditional laptop is that they did not use to skimp on the ports back then. If you have an older laptop as your primary computer, you will know the luxury of still having a VGA port for connecting old school monitors, while these newbies with their slim notebooks fiddle with dongles and adapters.
Although, there is one issue with aging laptops which now seems to be the case with newer models all the same. It’s the Request for the USB Device Descriptor Failed. Sometimes, when you connect your favorite USB peripherals such as a web camera, or even a standard mouse, you might see a message pop up in the system tray as a dialog, which says something like unknown usb device (device descriptor request failed), even though it undoubtedly should not be an unknown device.
Table of Contents
How to Fix USB Device Descriptor Failed Issue
This error might have been raised because of some hardware issue with your PC or Laptop. New or old, no system is safe! From problems, I mean (Yeah, I have been watching those Russian blackhat hacker movies again, sorry!).
Check Out: Is Softonic Safe to Download? Pros and Cons
Anyway, CIA dialogs aside, how about we try to do something about this USB Device Descriptor Failed problem, eh? Here are five methods which you can follow to restore your system IO back to its former glory hopefully. Let’s get on with it then.
Method 1: Remove your Power Supply
Weirdly enough, your innocent looking laptop power brick or the main supply itself can sometimes cause IO ports and their BUS lines to start tripping out. So, this method right here will automatically fix the problem if Power Supply causes the problem in the first place.
1. Pull out the Power Supply plug from the Laptop.
2. Restart the computer and connect the USB device to any one of the USB port. I suggest, link it back to the same one which you did earlier and got the USB Device Descriptor Failed message.
3. After that is done, plug the Power Supply back in and see if the device works typically now.
If not, restart your system again by unplugging everything, and then connect only the USB peripheral without the power supply cord, and see if you still see that USB Device Descriptor Failed with that yellow triangular warning sign. If both these, methods did not work, head on over to the next one.
Don’t miss out –
Method 2: Uninstall the respective USB Driver in the Device Manager
Sometimes, your USB driver can get bad and stop working usually. In those cases, instead of trying to repair the things, it’s faster and easier just to uninstall them. Windows has this useful ability where it automatically installs the necessary drivers for simple, recognizable devices on its own, without you having to do anything. So, let’s just see if uninstalling the USB driver from your system works. To do that, just follow these steps:
1. First, open the Device Manager by typing devmgmt.msc in the Run window (Win+R). Once device management window opens up, you need to expand the category Universal Serial Bus Controllers and then locate the bad USB device which was showing that USB Device Descriptor Failed error sign and was not being appropriately recognized by the Windows operating system.
2. Once you find it, just right-click on the device and then select the Uninstall option from the right-click context menu.
3. After it is done being uninstalled, go ahead and restart your PC. As I mentioned earlier, the Windows operating system will reinstall those device drivers automatically.
Method 3: Update the USB Driver
The USB Device Descriptor Failed issue can also arise when the driver is just misbehaving occasionally and works fine other times. This is more annoying than the thing not working at all because you never know if your USB device will get recognized or not, each time you find the need to plug it in.
In this case, updating driver would fix the problem. So, if uninstalling and reinstalling the same version did not see t help much with that USB device, maybe you need to update the driver.
Updating a driver is just as simple as uninstalling it was from the earlier method. To do that, just follow these steps.
1. Get yourself an easy driver updater tool, like Driver Easy. This tool will automatically recognize all the devices attached to your system and find the proper device drivers for it. You don’t have to know the exact configurations of the operating system that your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing.
You can automatically update your drivers with the FREE version itself. There is no real need to upgrade or the Pro version of Driver Easy. But if you do decide to get the pro version anyway (since you are probably not as cheap as I am), it just takes a few clicks, and you get full support with your purchase and 30-day money back guarantee.
2. Run the tool and click Scan Now button. Driver Easy software will now scan your PC and will detect any problem drivers.
3. Click on the Update button near a USB driver which is flagged as outdated. It will download and install the correct version of this driver. Or you can simply click Update All to automatically install the correct version for all the drivers that are out of date on your system. Note that this requires the Pro version.
Also, read –
Method 4: Disable the Fast Startup
If your Windows operating system is booting up quickly, then the external device might not be detected before the bootup is completed. Also, it will cause the USB Device Descriptor Failed error to occur. In this situation, disabling fast boot under Power Options will most likely resolve the problem.
1. Press the Win+R keys at the same time. The Run box will pop up.
2. Type in control in the text box of the run window and click the OK button, or hit the Enter key. It will open the Control Panel.
3. Select View by Large Icons option and click on the Power Options. Also, check for any 0x80070422 Error.
4. Then, select Choose what the power buttons do option from the left pane.
5. Now, click on Change settings that are currently unavailable.
6. Under the Shutdown settings, you will find a box next to the Turn on fast startup (recommended). Uncheck it and then, click on the Save changes button on the bottom right end.
7. Once that’s done, restart your computer and see if the problem resolves. Note your PC will usually reboot a little slower than usual, so be patient.
Method 5: Change the USB Selective Suspend Settings
Your computer (and all other computer systems) selectively suspend the bus lines that are not in use to save power and reserve CPU clock cycles. It is possible that the system once suspended that USB device once in a session and did not refresh after that for some reason, leading us to have the USB Device Descriptor Failed error. To change the USB selective suspend settings, follow these simple steps:
1. Go to Power Options again and click on Show additional plans.
2. Click on the Change settings that are currently unavailable link to be able to change the setting which is presently not clickable.
3. Select High performance and click on Change plan settings.
4. Click on Change advanced power settings.
5. Locate the USB settings option and then click to expand it.
6. Next, expand the USB selective suspend setting. There, disable both the On battery and the Plugged in settings.
7. Finally, click Apply and restart your PC.
Don’t miss out –
After following these methods, your system must now be rid of the USB Device Descriptor Request Failed Windows 10 error. Also, do comment if you’re aware of any other simple methods that can help you fix this USB Device Error. Enjoy!
Gravit Sinha: Founder of ValidEdge, a problem-solving website, driven by his lifelong passion for fixing issues.