How To Do A Proper VPN Test & Troubleshoot It (2023)


We know that VPNs provide security while browsing. So no other sites and hackers can track you or collect information regarding what you are doing online. Even if you are told that you will get that level of security, it is best to do a VPN test. 


Also, when opting for a VPN, you should know the troubleshooting steps in case of an emergency. You can use it whenever you face any trouble while connecting or using the VPN. You might have a VPN for PC, mobile, or both. And learning troubleshooting steps for each will help you save time and will be more convenient. 

See Also: 7 Best VPN For Mac In 2023(With Pros & Cons)

Steps To VPN Test

The major part of a VPN is to hide your actual location IP address and show a different one. So, this is the VPN test you can perform to check if your VPN is providing you with the basic service or not.

Follow the below steps to ensure that your VPN is actually masking your IP address.

  1. First, you need to disconnect your VPN to know your current IP address.
  2. Now, you need to type what is my IP address in the search engine of your choice.ip address
  3. Note down or copy-paste the IP address for verification.
  4. Now connect your VPN to check the IP address again.protect ip address
  5. After connecting, repeat step 2 and note down the IP address.
  6. Now match both the IP addresses if they are the same or different.

If both the IP addresses are the same, then your VPN is not providing you the basic security that it should. And if both are different, then it’s working fine till this part.

Troubleshoot Your VPN

You might be facing some issues while connecting to a VPN. Go through the below methods to troubleshoot your VPN when you encounter any problems.

  1. The very first step in troubleshooting a VPN is to check if your internet connection is working fine.
  2. Make sure that you have entered the correct credentials as VPN software credentials are different from your VPN account.
  3. Your VPN server might not be working; try to switch to another server.change server
  4. Check if the VPN needs to be updated as there might be some bugs that cause problems.
  5. Ensure that you enable the kill switch in the VPN settings.
  6. Add your VPN software to the firewall settings to fix the issue.firewall
  7. The final step is that you need to contact the customer service of your VPN service provider.  

Further, in the article, you will learn to test your VPN for other services that it provides.

See Also: 8 Best VPN For China | Top VPNs For China Reviewed

Methods To Properly Do A VPN Test

Here are a few methods to test a VPN properly.

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DNS Testing

With the IP address testing, you might have heard about DNS as well. DNS is Domain Name Servers; the names of the website that you visit and IP address is the exact location of the websites. All in all, if you are testing for an IP address, you are actually simultaneously performing the DNS testing.

dns testing

To perform DNS testing, you can also use websites that are dedicated to performing these kinds of tests and provide you with the accurate result. These tools have been specially designed to perform the VPN test. One of the trusted tools is to check whether your VPN is working or not.

Also, ensure that your VPN settings are set as they should be to protect your browsing journey from hackers and other companies. If you are not sure about what setting could go wrong, research well for your VPN settings and then again try DNS testing. Now you should be able to decide if your VPN is providing your security or not. And if not, you should stop using that and try another trusted VPN service.

WebRTC Test

WebRTC stands for Web Real-Time Communication, a technology through which different browsers can communicate. It makes it faster for you to stream online, do video calls, or transfer any files with less bandwidth. 

To establish this communication, the browsers must know the actual IP address of each other. And if the VPN is unable to hide that, the motive fails here, and anyone can track you with these IP addresses. 

webrtc test

To ensure that this isn’t happening and your VPN is working fine with respect to WebRTC, you need to test it as well. To perform the test, you need to use a tool for the WebRTC leak test and follow the prompts to confirm the results.

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Speed Test

The speed of your VPN might not affect the security, but it will affect the overall user experience. If your VPN doesn’t provide a good speed and is slow, then you really need to switch to a better VPN. A VPN should provide not only security but also a better speed for you to have the same browsing experience as with the usual network.

speed test

To perform a speed VPN test, you can simply run a speed test in your browser, keeping your VPN connected throughout. If in the speed test you find ping is high and upload and download speed is low, then it is affecting the overall speed.

You should try to change your server or try to test it without connecting to the VPN and compare the difference. This way, you can have a better speed of the VPN. If you have low speed frequently, you need to switch to a better VPN with excellent speed.

Malware Testing

There are some VPNs that contain malware or other malicious files and viruses that can cause damage to your computer and mobile phones. They enter into your device at the time of downloading the VPN and damage your device. Therefore, before you pick a VPN for yourself, make sure that it is malware-free.

malware test

If you are already using a VPN and not sure that it is malware-free or not, you run a scan. There are tools available that can scan your VPN. They will let you know if there is any malware, virus, or malicious activity affecting your device. 

You will find such threats in a free version or free services of VPN. You might not be paying money to use the services, but it costs the safety of your device and personal information. After all, you signed up to use VPN to secure your browsing and information. However, it is doing the opposite of it. 

It is advisable to thoroughly go through all the specifications and terms of the VPN before downloading or buying it. Also, make sure the VPN claims to be malware-free actually to protect your information.


VPNs were made to protect and secure us online. And if your VPN doesn’t provide you that, simply it is failing the purpose. Make sure that you run different VPN tests as described in the article in a timely. This way, you will know if you are actually protected or if the VPN was not capable of its nature.

There are various VPN service providers available ready to serve you the security. However, not all of them really fulfill the need. Research well before you make any decision to download or buy a VPN. It is advised to choose the best VPN service provider that protects your data in every sense that it should.

See Also: How To Solve VPN Error Code 51 On Windows PC