Windows 10 provides built-in programs to retrieve photos from digital cameras and cell phones, but sometimes it doesn’t work. This can lead to lost photos. So you’ll ask, Why Won’t My Pictures Import to my Computer? We will provide solutions to this query. 

To solve this, Connect the digital camera to your computer and Open File Explorer, Right-click the camera and choose “Import photos and videos, “then “Review and organize” and Click “Import.” 

The article addresses several solutions, like upscaling the photo using an AI upscaler before uploading. And provides a step-by-step application guide. Continue reading to learn about other ways to import images in Windows 10.

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Why Won’t My Pictures Import to My Computer?

Checking Storage Permissions

First, you may re-insert your storage media, whether a Flash drive, SD card, external hard disc, or smartphone. You may plug the medium in once, remove it and re-insert it after a few minutes.

If your Windows 10 photo import isn’t functioning, your settings or computer/camera might be the issue. Because of the antivirus, your data may not have gotten imported. You could check your storage permissions or use the built-in Windows troubleshooter for Photos. If that doesn’t work, try updating your Photos app to resolve any underlying problems. storage permissions

If photographs imported on your Windows 10 computer aren’t functioning after you’re sure you’ve inserted your storage media correctly and enabled the appropriate rights, you may attempt the alternative options. Ensure you’ve enabled all the permissions you’ll need to transfer/import pictures.


Photos is a Windows Store application that uses Microsoft’s proprietary UWP format, creating many issues. The built-in Windows troubleshooter for Photos and other Windows programs is the first place to look for a solution. This is often the answer to Why Won’t My Pictures Import to my Computer?troubleshoot advanced options


Navigate to Settings, Update & Security, Troubleshoot, and Additional Troubleshooters. To test if this addresses the problem, go to Windows Store Apps and choose Run the troubleshooter.

Connect Via USB

Most cameras come with two cables: one for watching your TV and another for connecting to your PC. You’ll need to locate one that connects to your computer to transfer photographs. usb cable

Connect the tiny end of the transfer cable to your camera or smartphone and the more significant end to your computer’s USB port. If the USB plug won’t fit into the port, flip the plug over and try again.

See also: 13 Ways to Fix USB Ports Not Working Error

Adobe Bridge

If you can’t seem to get Windows 10 to let you import photos, you might want to purchase a third-party program. The Adobe Bridge is a robust asset manager that allows you to examine effortlessly, manage, change, and publish various materials, and ideally import photographs from mobile devices. This software can help with why my pictures won’t be imported to your computer.adobe bridge

You may import pictures and videos from your mobile or digital camera, bulk import/export, evaluate Libraries assets and modify photo capture time using Adobe Bridge. Because the Bridge interacts smoothly with these programs, you can easily import photos from Adobe Stock, DepositPhotos, and other libraries.

Update Photos App

You should first update the Photos app, hopefully increasing the functionality while fixing any issues. To do so, open the Microsoft Store app and select Downloads and Updates from the three-dot menu icon in the top-right corner. update photos app

Click Get updates on the new screen. If there is an update for the Photos app that you haven’t loaded yet, it will display in the download queue and begin to download, and this will help you fix why it won’t import pictures to your computer issue.

Check Camera Settings

If you’re experiencing trouble importing photos into your PC, it might be a problem with your camera settings. Check your camera settings if you’re trying to import images from your camera. camera

To address the problem, check your camera configuration and confirm MTP or PTP mode before importing. You also have this problem on your phone, and make sure the connection mechanism for your phone is set to MTP or PTP before trying to import photographs. Checking camera settings occasionally is also good because it will help you answer why won’t my pictures import to your computer most of the time.

Check The Antivirus Settings

eras and phones connect to a computer via a USB connection. Many antivirus programs will automatically block USB devices to prevent malware from spreading. 

why won't my pictures import to my computer antivirus

This  Photo importing problem may be caused by your antivirus software. The function might sometimes block you from importing photographs to your PC. The only way to solve it is to check your antivirus settings. You might be able to solve the problem by just turning off your antivirus software. If you can’t locate the feature preventing photo import, temporarily turning off your antivirus is the next best solution.

Reset Photo App

Resetting will sometimes help you solve why you won’t have my pictures imported to your computer problem. To do so, right-click the Start menu and select Apps and Features from the available option. To do so, right-click the Start menu and select Apps and Features from the public option. The cache of the Photos app will get cleared, and all of the app’s data will get reset to default.

reset photos

Then, scroll down to Photos in the list, select Advanced Settings, and Reset in the following box. It will clear all data from the Photos app, including any stored image presets or preferences, and restore it to its factory defaults.

Connect Your SD Card to a Card Reader

Sometimes, fixing why my pictures won’t import to my computer can be as simple as simply using a card reader to insert the SD or microSD card. After that, right-click the new drive that represents your SD card on your PC and select Autoplay. You should now be able to upload photographs.card reader

This is only a workaround since you’ll have to remove your SD card and connect it to a card reader whenever you wish to transfer photos from your camera or phone. Nonetheless, many users have stated that it works, so give it a shot.

Use Third-Party Applications

Suppose you’re experiencing trouble importing photos into your computer. In that case, you might be able to address the problem of why won’t my pictures be imported to your laptop with third-party software. Several excellent photo management tools are available, but you should choose the one that makes your photos stand out.


Both applications have a user-friendly interface. So you should be able to import your photos without any issues if you utilize them.


Why won't my machine allow me to import pictures?

If your computer doesn't allow you to import photos, there could be a variety of causes. Restricted storage, mismatched file formats, broken USB ports, obsolete drivers, and permissions problems are all potential causes. To solve the issue, examine the available storage, make sure the picture formats are supported, test various USB ports, update the drivers, and double-check permissions.

How can I upload my pictures to my computer?

By fixing your camera or smartphone using a USB cable and choosing the 'File Transfer' option, you may transfer photos to your computer. As a replacement, transfer pictures from a memory card using a reader. Install the appropriate app and follow the on-screen directions to upload photos using cloud services. Wireless transfer techniques are also compatible with WiFi-enabled devices.

How can I get photos from my smartphone to my computer?

By using a USB cable to connect your phone to your computer, you can upload images using the 'File Transfer' function on your phone. Instead, visualize using online resources like Dropbox or Google Drive. You can store the pictures in the cloud, install the associated app on your phone, and then log in to access the pictures from a computer. WiFi transfer apps may potentially make the process easier.

How can I upload images from my Android device to my USB?

Follow these easy steps to transfer photos from your Android handset to a USB drive: Your Android device needs a USB OTG (On-The-Go) adapter connected. The OTG adapter must be linked to your USB disk. The photographs you want to transmit can be chosen using a file manager program on your Android device. Place the images in a different location on the USB drive.


To summarize, being unable to import photographs on Windows 10 can aggravate. However, a positive attitude and the proper answers might assist you in resolving the problem of why won’t my pictures import to my computer.

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