Windows Media Player Won’t Find Album Info- Step by Step Guide


If you are a windows user, you would have come across a Windows Media player. Users can usually get the album info in Windows Media Player by right-clicking the album and selecting find album info. But sometimes, the Windows Media Player won’t find album info. Consequently, the Windows Media Player does not display music info for their tracks.

A modified host file that holds the IP Address information for the service that the software utilizes to receive complete musical information is commonly to fault for Windows Media Player 12’s failure to locate album information. This issue may be resolved by changing the IP address in the host file.

Suppose you face a problem in the Windows Media Player library not adding files no matter what you do. In that case, your database is most likely corrupted, and you may have to delete it, and then again, you have to add all your media back to the library. Below are a few methods users can use to solve the windows media player not updating album info problem.

How to Add it Manually?

However hard you try, Microsoft’s media player often won’t be able to locate the suitable artwork for some of your music albums. Maybe you’ve got a (or older) album that can not be matched to a respected image. Maybe it’s a local band that hasn’t released their album through a professional record label.

If it is not available in the online resources that Windows media player 12 uses, it will undoubtedly come up with the best match or even empty-handed. And, in some scenarios, there can be so many irrelevant results that you end up giving up altogether.

The best thing is to update them using a downloaded image file manually when this happens. You can find many more images online and probably find the correct one rather than using Windows media player 12. Through this process, how to find album information on a windows media player can be easily solved.

Also See: Elmedia Player for Mac Review: Universal Media Player for macOS

Top 3 Methods to Solve Windows Media Player Won’t Find Album Info

By these 3 methods, you can quickly solve the windows media player album info database, and the windows media player won’t find album info.

Method 1: Edit Host Files

The Windows media player 12 not finding album info is often due to a modified hosts file containing IP Address details for the service that the software gets its detailed music details from.

Users of Windows media players have confirmed that editing the IP address within the host file can fix WMP‘s album info. This is how users can edit the host’s file.

  1. Firstly, open File Explorer with Win+E simultaneously on the keyboard.
  2. Enter C: WindowsSystem32driveretc in the file explorer’s address and press Return.
  3. Right-click on hosts.txt, and select open with > Notepad.
  4. And then find the line in the host’s file that includes
  5. If the numbers are, edit them to Therefore, the line should then be
  6. And then click save as
  7. Select the save the file to the system desktop.
  8. And then press the save button.
  9. Right-click on the hosts.txt file on the desktop and then select rename.rename
  10. And then delete the txt extension from the file title.
  11. Right-click the host’s file on the desktop and click on copy.
  12. Open the file path C: > Windows > System 32 > drivers > etc in the file explorer again.
  13. And then right-click on the space within the host’s folder and select paste.Paste_

This method can solve how to find album information on the windows media player.

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Method 2: Refresh Windows Media Player’s Database

Missing Album info might also be caused due to the corrupted windows media player database. So fixing and rebuilding the windows media player’s database can be improved. The users of cloud storage services have often faced this common Google Drive Error which is, Whoops! There was a problem playing this video.  Users can rebuild the database by the steps given below.

  1. Open the Run dialog box by pressing Windows key +R simultaneously on the keyboard.
  2. Enter %LOCALAPPDATA%MicrosoftMedia Player in the Open text box and click OK to open File Explorer.%LOCALAPPDATA%MicrosoftMedia Player
  3. By using the CTRL key, select all the files in the folder, but try to avoid selecting sub-folders.
  4. And then, press the delete to delete all the contents in the folders.
  5. Then opening the Windows Media player will rebuild the database.

This will fix the windows media player that won’t find album info.

See Also: 4 Ways to Fix PS4 Corrupted Database/Data Error

Method 3: Reinstall Windows Media Player

In addition to the methods above, you can also try reinstalling the windows media player. The 0xc00d36c4 error is an error that may occur while trying to play specific audio or video files. This error occurs due to a variety of reasons primarily related to the installation of updates/upgrades to the Windows system.

But you need to turn the windows media player off and back to reinstall it. Follow the below-desired steps to reinstall the Windows media player.

  1. Open the Run box by pressing Win+R simultaneously on the keyboard.
  2. Enter appwiz.cpl in the Run box that is popped up and click OK.appwiz.cpl
  3. And then, Turn the Windows Feature on or off to open the window.Turn Windows features on or off
  4. Expand the Media feature, respectively.Media Features
  5. And then, after doing that, deselect the Windows media player in the list.
  6. Click on the OK button.
  7. Restart the windows after turning off the Windows media player.
  8. Open the windows feature again as you did before,
  9. Now, select the windows media player check box, and click ok to reinstall the windows media player.

These are three resolutions that will probably windows media player won’t find album info in Windows 10 and how to find album information on the windows media player. However, remember that Microsoft has confirmed it has stopped supporting the metadata service for Windows media players in Windows 7. Read this article, if your Headphones are not working in Windows 10.

Consequently, Windows 7’s Windows media player no longer displays a new genre, title, cover art, director, and artist metadata.

See Also: How to Reinstall Windows 10 Without Losing Data


Why could Windows Media Player not find album info?

Windows Media Player's missing album info is seldom due to the modified host's file that contains the IP address details for the service the software gets its music details from. Users of the windows media player have confirmed that changing the IP address within the host file can fix Windows media player's album info. This is how users can edit the host's file.

How to manually update album information in Windows Media Player?

Right-click the song (or, in the case of an album, the selected songs). Choose Find Album Info. Choose Edit. And then Fill in the tag information the way you desire it to appear. Click Done when you're through filling up the data.

Where is album art in Windows Media Player?

You'll need to refresh the album view. The efficient and simple way to do this is to click on another view in the left side pane, such as Artist or Genre, and then again click on Albums. You should now see that the album's artwork is updated with the file you pasted from the Windows clipboard.

How do I fix the Windows Media Player library?

Press Windows Key+R, type “%LOCALAPPDATA%MicrosoftMedia Player” and hit Enter. Press Ctrl+A on the keyboard to select every file in the folder. Hold the Shift+Delete key simultaneously to permanently delete all the files from the folder. Restart Windows Media Player.

How do I clear the cache on Windows Media Player?

Open My Computer from the desktop. Navigate to %allusersprofile%pplication datamicrosoftmedia index (e.g., C:documents and settingsll userspplication datamicrosoftmedia index). Delete the wmplibrary_v_0_12. db file. Close My Computer.

How do I uninstall and reinstall Windows Media Player?

Click the Start button, type features, and select Turn Windows features on or off. Scroll down and expand Media Features, clear the Windows Media Player check box, and click OK. Restart your device. Repeat step 1.


In conclusion, there are 3 simple and efficient steps to solve windows media player won’t find album info and windows media player not retrieving album info. You can implement any of the methods and try to solve the problem. How to add albums and how to uninstall and reinstall Windows media player are also solved above.

See Also: {Solved} Fix Error Loading Player: No Playable Sources Found