Xbox One is a well-liked gaming system that gives users an immersive gaming experience. However, it is susceptible to mistakes and problems that might interfere with gaming, just like any electrical gadget. Xbox One error 0x80820002 is one that Xbox One customers frequently experience. This issue may be annoying for gamers because it stops users from playing their preferred games on the console.

On the Xbox One platform, it might impact both digital and physical games. Often, unclean or broken game discs, discs inserted wrongly, out-of-date system software, or hardware problems are the sources of Xbox One error 0x80820002. While fixing this mistake might be difficult, some fixes can allow players to resume playing their preferred games. Some are hard resetting the drive, cleaning the disc, and looking for system upgrades.

We will look at the reasons for Error 0x80820002 in this post and several fast fixes. Xbox One players may enjoy continuous gameplay and make the most of their system by following these instructions.

Xbox One error 0x80820002

If the Xbox One console cannot read a disc, error 0x80820002 will appear. Typically, a pop-up notice describing this issue appears on the screen. If the disc is soiled, broken, or put incorrectly, it could happen. The error notice usually says, “Sorry, we can’t play this disc. Try an Xbox One game, music CD, Blu-ray, or DVD movie. Visit 0x80820002 for further assistance.

Why Does Error 0x80820002 Occur?

There are multiple potential explanations for error 0x80820002. Common reasons include, among others:

The disk is unclean or damaged.

The Xbox One system might be unable to read a dirty, scratched, or damaged disc.

Incorrect disc insertion

Insert the Xbox One console correctly to be able to read the disc.

Update the System software.

The Xbox One console may be able to read the disc if its system software is obsolete. See also : 6 Ways to Fix Xbox One Controller Not Working

Hardware problems

The Xbox One system may be unable to read the disc if it has hardware problems.

How Can Error 0x80820002 Be Fixed?

If you run across it swiftly, you can do numerous actions to fix Error 0x80820002. Below is a list of some of the most significant ways to hackle this error :

Clean the disc

Clean the disc as soon as you encounter the Xbox error 0x80010108. To accomplish this, gently clean the disc from the center to the edge using a microfiber or soft cotton cloth. Please avoid using abrasive cleaners or products since they can harm the disc.clean the disc After cleaning the disc, put it in the Xbox One system and check the fix.

Examine the disc for defects.

Examine the disc for damage if it still won’t operate after cleaning. Check for dings, cracks, or other damage indicators.examine the disc for defects It could be necessary to replace the disc if it is damaged.

See Also: Xbox One Game Won’t Install From Disc: How To Fix

Ensure proper disc insertion.

Ensure that the Xbox One console’s disc insertion is correct. When you hear a click, insert the disc into the console’s disc drive with the tag side showing up. ensure proper disc insertionThe console could only read the disc if the insertion were correct.

Software updates for the system

The Xbox One console could only be able to read the disc if its system software is updated. Select “System” from your console’s settings menu to update the software. Select “Updates” next, and then look for any updates. Install any updates that are available by downloading updates for the system Upon completing the update, insert the disc to see if the Xbox One 0x80820002 error occurs again.

Hard reset the device.

You can conduct a hard reset on the Xbox One console if none of the previously mentioned fixes work. Hold the power button on the console for 10 seconds to do this. The console will shut off as a result. Unplug the power cord once the console is off, then wait around ten seconds.hard reset the device Then, reconnect the console’s power cable and turn it back on. Check to see if the issue occurs again after inserting the disc.

Talk to Xbox support.

If you’ve tried all the suggested fixes and the issue still exists, contact Xbox to xbox support. They can assist you further or aid you in finding a solution. Also check your network settings.

See Also: ‘Xbox Game Bar Not Working’ A Guide To Fix That Error

How to Avoid Error 0x80820002

Here are some recommendations for avoiding Xbox One error code 0x80820002 in the future:

  • Keep your Xbox One clean and clear of dust, grime, debris, and game discs.
  • Whenever not in use, preserve your game discs in their initial packaging.
  • Do not touch the disc surface with your fingers or other things.
  • Always place the disc in the Xbox One device properly.
  • By often checking for updates, you can keep the system software on your Xbox One console up to date.


If cleaning the disc doesn't help, what should I do?

You should examine the disc for damage if cleaning it doesn't help. If the disc is damaged, a replacement is required. Try upgrading the system software, performing a hard reset, or contacting Xbox support for more help if the disc is not damaged.

Can I continue to play digital games even when I receive Xbox One error 0x80820002?

You can continue to play digital games even when you receive Error 0x80820002. Only the Xbox One console's ability to read a disc is affected by this problem.

Why aren't any CDs being read by my Xbox One system?

It might be a hardware problem if your Xbox One machine isn't reading any discs. For further information, get in touch with Xbox support.

How can I tell whether the operating system is out-of-date?

Select 'System' from the settings menu on your Xbox One console to see if the system software needs to be updated. Select 'Updates' next, and then look for any updates. Install any updates that are available by downloading them.


Xbox One customers who encounter the frequent issue of Xbox One error 0x80820002 may be unable to enjoy their favorite games. A filthy, damaged, or wrongly inserted disc, out-of-date system software, or hardware problems are typically to blame for the error. You can update the system software, wipe the disc, examine it for damage, do a hard reset, or call Xbox support to fix the issue. Keep your Xbox One system clean, store your game discs properly, and install them properly to avoid the problem from happening again. Following this article’s advice, you may play Xbox One games without interruption.

Other common XBox Errors are mentioned here. Check them out!