Fix: Your Media File Could not be Processed on Twitter Error


Experienced the error,” your media file could not be processed on Twitter.” In addition to being a global Topmost social networking platform and news platform, Twitter also features videos. According to research, videos gain more retweets than tweets with images or GIFs.your media file could not be processed on twitter error

 But the criterion for Twitter videos is slightly strict. You may fail to send tweet videos due to many hindrances. This article will help you to explore why you can’t upload the video to Twitter and how to solve the error,” your media file could not be processed on Twitter.”

 Why Can’t You Upload Videos to Twitter?

In September 2018, many users stated that Twitter didn’t let them upload videos after upgrading to Safari 12. But the problem was an accident.

video errors

Twitter couldn’t upload videos, and the process of the Twitter video lags because of poor network speed, corrupted video files, and unsupported video specifications or format. Among them, the third is the main reason to make Twitter uploading media fail that is related to playing video files and so on. Let’s see, and Twitter supports some video specifications. And also, the majority of users have a question about how to upload a video to Twitter, and you can click the tweet button, navigate to the gallery, and upload the video file.

See Also: Fix: Facebook Videos Not Playing on Windows, Android & iPhone

Supported Video Specifications By Twitter

According to Twitter, your video file needs to match the following specifications to upload a video:

  1. Minimum resolution: 32 x 32
  2. Maximum resolution: 1920 x 1200
  3. Aspect ratios: 1:2.39 – 2.39:1 range (inclusive)
  4. Maximum frame rate: 40 fps
  5. Maximum bitrate: 25 Mbps

As of now, Twitter supports MP4 and MOV formats for mobile apps. You can upload MP4 videos with H264 video encoding and AAC audio encoding on the web. You can upload videos up to 512MB, but you’ll need to edit them to 2 minutes and 20 seconds.

Also See: Whoops! There Was A Problem Playing This Video (Fixes)

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Methods for fixing,” Your Media file Could Not Be Processed on Twitter.”

To solve the error,” your media file could not be processed on Twitter.” Your media might not be in the proper format, or your media file is not compatible with Twitter. The media file should be converted to a suitable format.

Method 1: Using HandBrake

Handbrake is a free-to-use, open-sourced third-party software used for hardware acceleration, transcoding, and sourcing files. Using handbrake, you can convert any video to your desired file format. Also, you can use it to convert video that becomes more compatible with Twitter and try to avoid the error,” your media file could not be processed on Twitter.”

Follow the below steps to fix using Handbrake, 

  1. Download HandBrake on your Windows or Mac or any devices.
  2. Now, go on Open Source > File and select the video file. Or you can also use drag and drop it to the respective window.source file
  3. Once the video is uploaded, go to Preset > Web > and click Vimeo YouTube 720p 30. Make sure the format is MP4.Presets
  4. Select the desired file path and click on Start Encode. Please wait for it to start the process of the video.Encode

Now open Twitter and try to upload the video from the saved directory.

Method 2: Convert the Video File using Online Video Converter

Similarly, you can use any online video converter to convert the compatible format for Twitter. And also to tweak the video format and codec.

    1. Open to CloudConvert on your browser.
    2. Click on Select File and select the video you want to upload on Twitter.
    3. In the ‘Convert to’ button in the menu, select mp4
    4. In addition, click on the settings and set the parameters of the video.
    5. Selecting “720p” quality and FPS as “40”. Keep the video codec to “x264” and keep the audio codec to “aac.”
    6. Click on convert.
    7. Wait for the process to complete; you can download the video after completion.parametersupload files


  1. Now, try to upload the video on Twitter.

Method 3 Compress, Trim Video Size, and Length of the Video

Moreover, Twitter supports a maximum video length of 2 minutes 20 seconds with a size of 512MB. If the video is longer or more significant than the parameters, you may have come across trouble or the error,” your media file could not be processed on Twitter.” 

Trim the Video for Twitter

If you have a long video to upload, you can trim and post it in small parts. Here’s how to trim a video using online Adobe online tool:

  1. Go to the Adobe Video Trimmer tool in your browser.
  2. Upload the file you want to trim.adobe trimmer
  3. Use the Sliders to trim the video.use the sliders
  4. After completion of the video, click on the download.

Note: You can also use your comfortable video editing Software to trim the video, but ensure that the parameters are adequately followed.

Compress The Video File

Usually, you won’t marginally cross the size limit for video files under 2mins and 20secs. In case you cross the size limit, no worries.

There are many online websites to compress the video file for your convenience.

  • Adobe resizer
  • Veedio Compressor
  • Clideo Compressor

You can choose any of them or select an online video compressor, and you can start your process to begin.

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Why Twitter won’t upload mp4?

If all the Video specifications and parameters are accurate, you can upload it to Twitter.

How long should be the Twitter Video while Uploaded?

The Video duration for Twitter while uploading should not exceed more than 2mins and 20 seconds. If so, it crosses, do trim the video file within the parameters.

Can I upload multiple media files at the same time?

Studio supports drag-and-drop functionality, allowing you to upload files by dragging them from your desktop or file manager to the Media Studio library. When selecting media to upload from your computer, you can select multiple files.

Can I delete media from my library?

Delete media from your library at any time. If you have already tweeted this media, people will see a playback error message. We recommend deleting these Tweets so that people do not see this message.

Why is the Video Process Stuck at 5% while Uploading?

When your media file is not fully processed within 30 minutes, you will receive the 'Upload failed' error message. This happens most often when you upload a .mov file. This occurs most often with .mov files. Files should be re-exported as .mp4 to ensure a faster upload and processing time.


See Also: Fix: Facebook Videos Not Playing On Windows, Android & IPhone


In conclusion, there are many methods that have simple steps to solve the issue,” your media file could not be processed on Twitter.” There are solutions to why Twitter cant upload MP4; try those methods to avoid such errors. And there are also video specifications for uploading files on Twitter, and also mentioned its parameters, do follow those parameters.