Steam Won’t Go Online? | Here’s How to Fix


With the increase in the love for video games, many applications have been designed to ensure their smooth running. If you read this article, you must know about Steam, which offers various unique features. It has an extensive collection of games that do not take up a lot of space on your PC. However, Steam users have repeatedly faced the “steam won’t go online” error. Users have complained that they have received these kinds of error messages while opening the application.

Even if the internet connection is working fine for other applications, steam users have complained of not being able to connect to it’s server. Hence, this article will be about this exact error and its causes and solutions today.

steam logo
Steam logo

Follow this guide when Steam link says computer is offline.

See also: 6 Ways To Fix Could Not Connect To Steam Network Error

Reasons For Steam Won’t Go Online

A lot of reasons contribute to Steam won’t go online. Few may be:

  • Some bug in the application itself.
  • The Steam server itself might be facing a problem.
  • The internet connectivity might not be strong enough.
  • The devices connecting the PC to the network might be faulty.
  • The files of the Steam app may be incorrect/corrupted.

Solutions For Steam Not Going Online

Given below are the simple steps to quickly solve your Steam issue.

Clearing The Cache

With the software come a lot of unwanted files and cache. While the app is in use, there might also be specific unwanted files resulting in Steam not going online. These could be the reason your computer can’t connect to Steam. Note: this step needs the login details of your account.

steam clear cache
Steam clear cache
  • Go to settings inside the app.
  • Next, move to downloads in the panel at the left
  • Here, an option will appear, “clear download cache.”
  • Login into the system to complete it.
  • Fill in those and check if Steam is working fine.

Delete Folders From Windows Named Temp

The folder named Temp contains the unwanted files. Hence, removing them won’t harm the system.

temp folders in Windows
Temp in Windows
  • In the search bar, type %temp%. A list of folders will appear.
  • Delete all these files. (The system deletes only those which are not working)
  • Check for the error.

Changing The Internet Settings

network settings
network settings

While facing the error, you might receive a message like “steam won’t connect to internet” or “steam link says the computer is offline.” This might be due to internet connectivity issues.

  • Go to network and sharing center
  • Check on the option named “internet options.”
  • Next, go advanced tab and then go to security listings
  • Untick “enable enhanced protected” mode
  • Restart the PC and check if steam works

See Also: How To Steam Run Game As Admin? | Complete Guide

Change The Name Of The Client Registry.

Before performing this step, close the steam app completely.

client registry
client registry
  • Go to the steam directory
  • Locate client.registry.blob
  • Change the name to clientregistryold.blob
  • Restart the program and see if Steam can’t go online is solved.

Add -tcp At The End Of The Shortcut

Users who faced the same issue found this method to be helpful.

desktop shortcut
Desktop shortcut
  • Make a shortcut of Steam where the actual application is stored
  • Under properties, click on the General tab
  • Here, a dialog box named “target” will appear. In the given address, type ‘-tcp’ at the end.
  • It will look like “C:\Program Files(x86)\Steam\Steam.exe”-tcp
  • When you open Steam, open with a shortcut

Using Steam In Safe Mode With Networking

When you face the “steam won’t go online, but I have internet” issue, it is always better to use Steam in safe networking mode. To enable safe mode in Windows 10. Check if this way the error is solved.

start up
Start up
  • Navigate to the start menu. Here, select the “power” button
  • Then, press the Shift key and select restart using the mouse. A list of choices appears.
  • Here, select Troubleshoot.
  • Again, a new window appears. Select Advanced options.
  • Next, click on startup settings and reboot the PC.
  • After the PC starts, a list of key options appears.
  • To use the safe mode with networking, press F5/F6 according to what appears.

Reset Winsock

If you can’t connect to the steam issue, try using this method.

command prompt
command prompt
  • Write ‘cmd’ in the search bar
  • The command box opens, here write ‘netsh Winsock reset catalog.
  • Next, type’ netsh int ip reset.log’ execute it.
  • Try using Steam after restarting PC

Install Steam Again

This method is mainly the last resort when nothing mentioned above works, and a backup needs to be done before performing this method.

  • Navigate to C:/Program Files (x86)/Steam
  • Then, locate folders named “SteamApps” and “Steam.exe.”
  • Later, the files mentioned above should be left out, others to be deleted.
  • Launch Steam after rebooting the PC.
  • Lastly, check if the error is solved.
steam logo
Steam logo

See also: Fixed: Steam Games Not Launching on Windows 10/8.1/8/7


Why Does The Steam App Feep Going Offline?

Unfortunately, Steam won’t always come on when you want it to. This might be due to poor connection, and it can be caused due to laptops in sleep/pause mode. 

How To Play Steam Games Without Steam?

Select the “Starting Offline Mode,” and Steam will open with limited available features. There will be significantly fewer features available. Like the store page won’t work, downloads will not be available. Keeping these problems side, you can play games that have been already installed.

What Does Steamplay Mean?

Steam Play is a feature within the Steam application, and it gives access to its users to run compatibility layers in the Linux version.


We hope that this article has been a help to you in fixing the Steam won’t go online error. Now you can enjoy Steam, play your favorite video games along with friends and family!