Hello, fellow PS4 enthusiasts. Suppose you own a Sony PS4 and updated it to version 8.50, which came on April 14th without any issues or hassle. Regarded as the best console by many, it shocked users to find the update so prominent. It was verified that above 40% of users had trouble with the version update when it came out. The most common one was the error code SU-42118-6. The error code pop-up displays on the screen, after which the console stops responding to the controller.
This means you cannot shift it to safe mode, either. When searched, the error code is identified as a system failure where the controller and console stop working. To fix this error, unplug your console after turning it off. You can also try deleting and reinstalling the update.
If you are still looking for solutions, worry not; you’ve found the right place for your answers. As aforementioned, the update that came out in April had a lot of bugs which meant a lot of errors for the console systems. The error might be annoying, but it is not impossible to repair with the safeguards that Sony sets in its consoles, which means you can do it by yourself too. The ps4 error SU-42118-6 is what we will fix today.
Table of Contents
- 1 How To Fix PS4 Error SU-42118-6?
- 2 FAQS
- 3 Conclusion
How To Fix PS4 Error SU-42118-6?
Now, for some, the steps might seem easy, and maybe for some, it might not be the case, but we’ll keep a few options so you can go ahead and try them out and see for yourself which one works for you.
Deleting And Reinstalling The Update
If possible, the first choice is to use a wired internet to update your console system software and delete the update file you installed previously.
Now, go to the settings menu, select the “System Software Update” function, and choose the option “Update Using the Internet.” Use the wired internet only if the Wi-Fi connection doesn’t work to cover all bases.
The update will be working correctly, but there are still chances of failed downloads.
Use A Compatible Cable To Put It On Safe Mode
Use a compatible cable to connect your console and the controller (the wired connection has a lesser chance of failure). Put your PS4 in safe mode by pressing and holding the power button (do not let go until you hear the second beep).
The secure mode screen will have a pop-up saying, “Connect the DualShock 4 using the USB cable. Then press the P5 button”. You have completed the first step of this instruction by connecting your controller to the console.
The P5 button will direct you to a settings menu with many options; remember that you cannot use the analog stick, so use the D-pad. Go to the ‘Rebuild Database’ option and confirm it (it will take a few hours to restart).
If you have the patience, the console will discover updates and recover the system afterward.
USB Storage Device To Install The Update
If you cannot download the update by connecting to the internet after deleting the file, try a USB storage device. Download and transfer the file into the storage device and go to the “System Software Update,” but choose the “Update from USB Storage Device” option this time.
For this option, you will need a system to install the update and transfer it to a USB drive. You can use a laptop, PC even a smartphone would do.
See also: How to Connect an External HDD to a PS4
As the name states, this method will re-initialize your console. Select initialize, and your console will start deleting. If your game collection majorly consists of online games like CoD or Fortnite, then it won’t be a significant issue. These games are server-based. The records of each player are stored in the servers (as long as you have your login details).
Single-player games without server-based save options will be lost. You can save the progress if you have already backed it up somewhere or get an active subscription to PlayStation Plus.
If not, then you should keep this as your last resort. This process has a high chance of success. However, it comes at a cost and should only be done if you cannot restore the console update. Data on the console is deleted. It functions similarly to a factory reset button, formatting any irregularities with the stored data.
How can I resolve the PS4 issue SU-42118-6?
Something wrong with the console's software installation procedures is apparent by the PS4 error number SU-42118-6. Try the subsequent actions to fix it: Check for a steady internet connection. Reboot the PS4 in safe mode. Select the 'Update System Software' option. If the problem remains, download the latest version, transfer it to a USB drive, and update it in Safe Mode. Contact PlayStation Support if the issue still exists.
My PS4 won't update; how can I fix it?
Take these methods if your PS4 won't let you modify: Verify your internet connection first. Launch the console again. Upgrade while in Safe Mode. Delete specific files from your hard drive. Upgrade using a USB drive ( get from the PlayStation webpage). Switch off all proxies. If the issue persists, think about contacting PlayStation Support for extra assistance.
How is a corrupted update on a PS4 fixed?
A corrupt update on a PS4 can fix by: Launch Safe Mode first. Select 'Update System Software' to install the latest version once more. If step three doesn't work, connect a USB to the PS4 and choose 'Update System Software' in Safe Mode. If the issue continues, speak with PlayStation Support or think about completely reinstalling the operating system.
How can I tell if my PS4 is damaged?
Assess for symptoms such as recurrent crashes, overheating, loud fan noise, and disc review failures to determine if your PS4 is damaged. Examine the device for physical harm, such as cracked casing or ports. Attention to peculiar performance problems, such as lengthy loading times or freezes. Consider contacting PlayStation Support or getting an expert's fix if any problems continue.
So there you go. That is how you fix the PS4 update 8.50 Error SU-42118-6. Now you can resume playing your favorite games without any problems.
Gravit Sinha: Founder of ValidEdge, a problem-solving website, driven by his lifelong passion for fixing issues.