Hello, fellow PS4 enthusiasts. Suppose you own a Sony PS4 and you updated it to version 8.50 that came on April 14th without any issues or hassle, congratulations. If not, and you are still looking for solutions, then worry not; you’ve found the right place for your answers. As aforementioned, the update that came out in April had a lot of bugs which meant a lot of errors for the console systems. The ps4 error SU-42118-6 is what we will fix today.
Regarded as the best console by many, it was a shock to users to find the update to be so prominent. It was verified that above 40% of users had trouble with the version update when it came out. The most common one was the error code SU-42118-6.
The error code pop-up displays on the screen, after which the console stops responding to the controller. This means you cannot shift it to safe mode either. When searched, the error code is identified as a system failure where the controller and console stop working altogether. The error might be annoying, but it is not impossible to repair with the safeguards that Sony sets in its consoles, which means you can do it by yourself too.
Table of Contents
How To Fix PS4 Error SU-42118-6?
Now, for some, the steps might seem easy, and maybe for some, it might not be the case, but we’ll keep a few options so you can go ahead and try them out and see for yourself which one works for you.
Method #0 Use Restoro (Strongly Recommended)
- Download this PC Repair Tool rated as "Excellent" on TrustPilot.com.
- Click on Start Scan button to find errors related to Windows.
- Click Repair All to fix all issues with Patented Technologies.
Deleting And Reinstalling The Update
The first choice you have is to use a wired internet to update your console system software, if possible, and to delete the update file that you installed previously.
Now, go to the settings menu and select the “System Software Update” function and choose the option named “Update Using the Internet.” Use the wired internet only if the Wi-Fi connection doesn’t work, to cover all bases.
The update will be working correctly, but there are still chances of failed downloads.
Use A Compatible Cable To Put It On Safe Mode
Use a compatible cable to connect your console and the controller (the wired connection has lesser chances of failure). Put your PS4 in the safe mode by pressing and holding the power button (do not let go until you hear the second beep).
The secure mode screen will have a pop-up saying, “connect the DualShock 4 using the USB cable. Then press the P5 button” (You have completed the first step of this instruction by connecting your controller to the console.
The P5 button will direct you to a settings menu with many options; remember that you cannot use the analog stick, so use the D-pad. Go to the ‘Rebuild Database’ option and confirm on it (it will take a few hours to restart).
If you have the patience, the console will discover any updates and recover the system afterward.
USB Storage Device To Install The Update
If you cannot download the update by connecting to the internet after deleting the file, try a USB storage device. Download and transfer the file into the storage device and go to the “System Software Update” but this time choose the “Update from USB Storage Device” option.
For this option, you will need a system to install the update and for transferring it to a USB drive. You can use a laptop, PC even a smartphone would do.
See also: How to Connect an External HDD to a PS4
As the name states, this method will re-initialize your console. Select initialize and your console will start deleting. If your game collection majorly consists of online games like CoD or Fortnite, then it won’t be a significant issue. These games are server-based. The records of each player are stored in the servers (as long as you have your log-in details).
Single-player games without server-based save options will be lost. You can save the progress if you have already backed it up somewhere or get an active subscription to PlayStation Plus.
If not, then you should keep this as your last resort. This process has a high chance of success. However, it comes at a cost and should only be done if you are unable to restore the console update by any means. Data on the console is deleted. It functions similarly to a factory reset button, formatting any irregularities with the stored data.
So there you go. That is how you fix the PS4 update 8.50 Error SU-42118-6. Now you can resume playing your favorite games without any problems.
Gravit Sinha is the founder of ValidEdge. Ever since he was a kid, he has been a problem fixer and that passion is what inspired him to start and grow this website! 🙂