With the surge of web series in popularity, many video streaming platforms have also been made available online. One such platform is Disney+. Disney Plus provides quality content for ages 8 to 80 and beyond. This app has a wide variety of content, from old-school rom-com to action thrillers across all genres. It is one of the most popular video streaming platforms.

It can be irritating when the ‘Disney plus login button not working’ error appears on-screen.  This may be due to virus or malware infections. These bugs can cause many issues related to Video Scheduler. Fix it by using built-in antivirus or any third-party antivirus.disney plus

We understand how irritating these errors, including Disney Plus Error Code 93, can be while watching your favorite web series. Bid your worries farewell because here are some easy solutions to your problem.

See Also: Disney Plus Not Working On LG TV? Troubleshoot

How to log in to the Disney Hotstar account

To log in to your Disney Hotstar account, follow these steps:

  1. Go to the Disney Hotstar website or open the Disney Hotstar app on your device.disney plus hotstar website
  2. In the top right section of the homepage, click the “Sign In” button. Fill up your email address and password in the appropriate fields. To finish the login procedure, click the “Sign In” button.click sign in button
  3. Click the “Forgot Password” link and follow the on-screen instructions to reset your password. If you don’t have a Disney Hotstar account, click the “Sign Up” button to create one.forgot passwordOnce logged in, you can access Disney Hotstar’s content, including movies, TV shows, and live sports.

See Also: 8 Ways To Fix Netflix App Not Working | Android, iPhone & IPad

Causes of the Disney Plus login Button Issue

Let’s go through some of the possible causes of this problem.disney plus login

  • Error on the Disney Plus website.
  • Browser Add-ons
  • Problems with Internet access
  • Router connection constraints
  • Problems with VPN Problems with profile Typo mistake
  • Browser cache corruption
  • Examine the status of the Disney Plus server.

Also, Click here to learn How To Clear The Disney Plus Cache To Improve Performance

To resolve the unresponsive Disney Plus Login button, disable VPN.

If you regularly use a VPN but do not need it for Disney Plus, deactivate it. Typically, these tools have browser toolbar addons.


Simply disable them by clicking. Perhaps Disney Plus is attempting to ban those IP addresses (your device included) attempting to utilize a VPN. 

Unavailable Disney Plus Server 

If Disney Plus servers are down for any reason, such as correcting a technical glitch or doing maintenance, you may encounter this problem.

service unavailable

This login issue will also occur if a bug has generally afflicted numerous places worldwide. The devs may shut down the server until the problem is resolved.

Solutions For ‘Disney plus Login Button Not Working.’

Wondering why can’t you log into Disney Plus. We have the perfect list of solutions right here to end all your worries!

Update App 

If the Disney+ App is outdated, it might give rise to Disney Plus login issues. 

Look for updates in Play Store. If there is an option for updates, make sure to install it. Check if the issue is fixed.

Use Sign-in Button

If the error ‘Disney plus login button not working error‘ occurs, you can use the sign-in button as a quick trick.

  1. Go to the Disney Plus login pageHere two buttons are visible: sign up now and log in.disney plus login page
  2. First, use “sign up“; next, log in. See if this trick works for your device. 

See Also: Fixed: Amazon Prime Video Error Code 7031

Try To Disable Extensions.

Certain ad-blocking extensions in our browser can also give rise to Disney+ login issues. Hence, disabling them might help in solving it. 

  1. Select the icon for extensions at the top right corner of the browser. Next, from the menu, select the option ‘manage extensions.’manage chrome extensions
  2. Enable developer mode. The option is present in the top right corner of the next window. Next, select update. It might fix the issue. If it did not, then try disabling all the extensions.

enable developer modeKeep switching off each extension and run the Disney Plus app until you find the particular extension causing the error. 

Use Incognito Mode

A few operations of the main browser might give rise to the Disney Plus login button not working.you have gone incognito Hence, as a solution, we recommend using another web browser mode, i.e., incognito mode. Go to your web browser and enable incognito mode. Use Disney+ to check if the issue is fixed.

Check The Internet Connection.

Disney plus login issues might also arise due to poor network connections.check internet connections If that is the situation, try adjusting the router by completely disconnecting it for some time. Now open the Disney+ app and check if the issue is fixed.

See Also: [7 Ways] How to Fix Hulu Playback Failure (Updated) 

Log Out From Other Devices.

Too many devices connected to the same account can give rise to Disney plus login code errors when there are too many devices. Hence, it is always better to log out from unused devices. 

  1. Turn to the accounts section in the Disney+ app. Next, open the settings option.disney plus app settings
  2. You’ll see the option “device management”/”registered devices.”  Select whichever is visible from the options mentioned above.log out of all devices To disconnect all the devices from the account, click on “Remove all devices.” Try logging in and see if the issue is fixed. 

Try To Install The App Again

This is the easiest solution to the Disney Plus login button not working error. Moreover, reinstalling the application will clear a lot of unused storage in the phone.

  1. Go to the play store and then open my appsLocate Disney Plus and tap the uninstall option.installing disney plus
  2. Following this, install the app again. Next, open the application and build an account. See if the issue is solved.


Why Can't I log in to Disney Plus?

This issue occurs when you stream using mobile data rather than Wi-Fi or when iPhone or Android users connect to a hotspot.

Why can I not log into Disney Plus on my smart TV?

Examine Your Internet Connection The Disney+ app requires your Samsung TV to be connected to the internet to retrieve all of the essential information about the platform's content and broadcast it. As a result, if your internet connection is down, the program will crash and will not stream or function correctly.

How can I resolve the Disney Plus login not working?

Restart Disney+ as well as your device. Buffering difficulties can be resolved by restarting both Disney+ and your streaming device. Importantly, yit would be best if you restarted both, not simply put them in standby mode. Turn off your device, unplug it (if applicable), wait a minute, and then turn it back on

Why did the Disney+ login on device failed?

There might be various reasons why the Disney+ app on your device isn't working. Some of the typical problems are a terrible internet connection, server problems, obsolete software, and incompatible devices.

Why is the login screen on Disney Plus black?

Causes of the Disney Plus Black Login Screen A poor or inconsistent internet connection. Browser extensions that are incompatible with Hardware or device issues AdBlock and malware detection software.

Does Disney Plus Work On Browsers?

Yes, Disney Plus works on all browsers like Google, Explorer, Firefox, Safari, and more. Open Disney Plus and enter your credentials, open an account and enjoy watching movies, shows, and more.

Why Is The Disney Plus App Not Going Beyond The Loading Page?

Corruption of the Disney plus app or it’s cache content can cause this problem. Cleaning the unwanted cache might help in solving the issue. Select the button to clear the cache of the Disney+ app to delete the faulty data

How Many Accounts Does Disney+ Allow?

You can use only four profiles simultaneously, but Disney Plus allows upto seven different profiles per account.


Suppose most of these options fail, and you cannot discover a solution to your problem. In that case, If none of the previous troubleshooting steps worked, the best approach to resolve the issue is to file a complaint with Disney Plus’s official customer service.

You may either send them an email or, better yet, detail your problems on their social media handles and then tag or DM them.

They will then help you and instruct you on resolving the login issue. Consider reporting your issue to Disney support directly so that they can treat the situation seriously.


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