Amazon is an American company. Earlier, it used to provide service related to online shopping only. But now it offers online streaming videos also. Amazon prime is a child company of Amazon.It is concerned about providing the latest entertainment videos in the form of movies, web series, short stories, etc. Sometimes users faces Amazon Prime Video Error Code 7031 problem also.
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Their content includes Amazon Originals as well. Amazon provides content in global languages and some Indian languages as well. The Prime members of Amazon are ones to have access to the Amazon Prime benefits. By this membership, you get help in online shopping from Amazon. The subscription rate for Amazon prime is pocket friendly, which makes it the first choice of many users around the world. After Netflix, Amazon prime is the most preferred online video streaming application.Like all other admirable applications, Amazon also has some bugs. Which might prohibit you from the continuous flow of entertainment. Many users have mentioned about the Amazon Prime Video Error Code 7031. Here in this article, we shall discuss this issue in detail.
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Table of Contents
Possible Causes of the Amazon Prime Video Error Code 7031
The company has not found any possible cause of the Amazon Prime Video Error Code 7031. They have only made the assumptions . And accordingly, they suggest the methods to do deal with it. We have given the possible causes of the Amazon Prime Video Error Code 7031. Because it becomes very easy to tackle any technical issue. When you know the possible reasons behind it. Following are some possible causes of the Amazon Prime Video Error Code 7031:
- Browser
- ‘Do not track’ enabled
- Server hangout
- Incomplete verification for third-party service providers.

How to fix the Amazon Prime Video Error Code 7031
In this section, we shall discuss some of the easiest and simplest steps. That to tackle the Amazon Prime Video Error Code 7031. As we have already discussed possible causes of the Amazon Prime Video Error Code 7031.

Thus it would now be quite easy for us to deal with it. Following are the methods to deal with the Amazon Prime Video Error Code 7031:
Change or Update Your Web Browser
Amazon Prime videos do not work smoothly if you use it in the old version of any browser. They resist running smoothly with browsers with chromium base. We can find the Amazon Prime Video Error Code 7031 in systems with old web browsers. All you have to do is to update your system’s browser. Follow the given steps to update your browser on PC.
- Go to the Control panel.
- Scroll down for Windows update utility option.
- Search for the Updates link.
- Search for browser updates if available.

This will update your browser on PC. Do you exercise Amazon prime on your smartphone? Then you can update it from the respective application store from where you installed it. This would eradicate the Amazon Prime Video Error Code 7031. If an old version of the browser were the cause. In case the error persists, you can try the next method as well.
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Disable the ‘Do not track’ Option
There are some possible reasons for the Amazon Prime Video Error Code 7031. They include enabling of ‘Do not track’ option of your browser. Amazon Prime does not work if you have enabled it on any system. ‘Do not track’ facility of the browser does not allow any website to track your activities. This might lead to the Amazon Prime Video Error Code 7031. To tackle this issue, you need to disable this facility. The following are the steps to disable the ‘Do not track’ option.
- Go to the options of your browser.
- Search for Settings.
- Scroll down for Privacy.
- Switch off the do not track option.

Now, doing this will disable this facility from your browser. This would help you to encounter the Amazon Prime Video Error Code 7031. In case it doesn’t, you can proceed to the next method.
Refresh the Amazon Prime Video app
Sometimes the culprit may be neither your system nor your browser. But the server of Amazon prime video itself. The heavy usage load, sometimes make the servers faulty. That leads to the Amazon Prime Video Error Code 7031. In this case, you can refresh the Amazon prime video application by uninstalling it for a while. And then reinstalling it. This might help to reconnect to the server or recharge your application. In case refreshing the application does not work, then you can wait for a moment or two. Because, in such cases, the company makes sure they fix the fault soon.
Need a quick solution to the Amazon Prime Video Error Code 7031? You can try for our next method as well.
Complete Verification For Third Party Service Providers
Third-party service providers such as Play On are some famous applications. They allow you to access a few of the contents of Amazon prime video. They take a subscription charge for this service. Many users who try to access Amazon Prime Video through these applications encounter the Amazon Prime Video Error Code 7031. In this case, the cause of this error might be incomplete verification. As we did mention earlier, Amazon prime video is very strict about security measures. Thus, they do not provide service to users whom the site have not verified. To tackle the Amazon Prime Video Error Code 7031, you need to complete the two-step verification process.
The following are the steps to complete verification.
- Log in to your Amazon account.
- Scroll down for Advanced Settings Option
- Click the ‘Two-Step Verification.’
- Follow the instructions to complete the ‘Two-Step Verification’ process.
- Log out as you complete and then re log in to check changes in the action.

This would remove the Amazon Prime Video Error Code 7031. You can restart your activity to check whether the error code still exists or not.
Conclusion
We are mentioning methods which our customers reciprocated most effectively and positively. To counter the Amazon Prime Video Error Code 7031. These methods, if you follow correctly as described, would eradicate the Amazon Prime Video Error Code 7031.
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Gravit Sinha is the founder of ValidEdge. Ever since he was a kid, he has been a problem fixer and that passion is what inspired him to start and grow this website! 🙂