Netflix, the leading streaming platform internationally, has altered how we experience entertainment. It provides a sizable selection of films, TV episodes, and documentaries, making it simple to watch your preferred programs or discover new ones. However, the problem of the Netflix app crashing on Roku TV may be annoying and aggravating.

Consider restarting your system or quickly shutting off the device before turning it back on to address the issue; this frequently fixes it. Additionally, troubleshooting your internet connection, updating your applications, or clearing the cache can be helpful steps in resolving any Netflix-related difficulties on your Roku TV.

Let’s explore the possible reasons why Netflix keeps crashing on Roku TV and all available fixes. To assist you in efficiently resolving this issue, we’ll offer comprehensive guidelines. if you are on any other website, you might want to check this article on the Netflix app crashing on Roku TV.

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Why Does Netflix Keep Crashing On Roku?

Below are the possible reasons for the Netflix app crashing on Roku TV, which can be a frustrating experience for users seeking uninterrupted streaming.


Here are the reasons:

  • The issue of Netflix crashing on Roku happens due to a poor or inconsistent internet connection, which can also cause buffering, freezing, and crashes.
  • Crashes may occur if your Netflix app needs to be updated. Update the app frequently for enhanced functionality. You may check for updates by picking Netflix from the home screen of your Roku TV, tapping the * key, and selecting “Check for Updates.”
  • The Netflix app may crash as a result of accumulated cache and data. Cache and data cleaning will fix this problem. To access this, go to the Roku home screen and choose “Settings,” “System,” “Advanced System Settings,” and “Clear Cache.”
  • Roku TV breakdowns may result from overheating. Ensure your TV is well-vented, or move it to a space with good ventilation. Fan cooling it down might also be beneficial.
  • Crashes could result from a Netflix app installation gone wrong. By going to “Settings,” “System,” and “System Restart” on the Roku home screen, you may uninstall and reinstall the program. Reinstall Netflix when your computer has restarted to look for any changes.
  • Ensure your Roku TV has the most recent system upgrades to avoid Netflix app issues. The “Settings,” “System,” and “System Update” buttons on the Roku home screen provide access to system updates. 

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Solutions To Prevent The Netflix App From Crashing on Roku TV.

Many users ask, “Why does Netflix keep kicking me off on Roku?”

netflix logo

Don’t worry; we’re here to provide practical solutions to this recurring problem. Is Netflix Freezing Your Computer? Check out this.

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Visit Netflix’s Official Page And Check The Servers.

Check the Netflix website to see if server difficulties could impact your Roku device. Double-check whether Netflix is unavailable on Roku by looking at its status on other devices. 

netflix page

Information about server status is updated on the Netflix official website. All you have to do in these situations is wait patiently for the servers to return online. You may follow Netflix on social media, particularly Twitter, to get up-to-date information about its situation and when it will be available again.

See Also: Samsung Smart TV Netflix Sound Cuts Out? Fix Audio Dropouts

Reset Roku

If Netflix keeps crashing on TCL Roku TV, resetting your Roku will frequently fix the problems caused by cached data. Screen freezing, program crashes, sound interruptions, and buffering are all possible cache-related issues. 

To reboot your Roku and delete the cache, follow these instructions:

1. Press the HOME button on your remote to enter the home screen.roku remote

2. Use your remote in the following order: You should press “Home” five times, “Up” once, “Rewind” twice, and “Fast Forward” once.

3. Restart your Roku gadget a couple of times. Your Netflix app should function generally after emptying the cache and fixing the problems.

Disconnect The TV And Roku Device.

To get Netflix to function on your Roku, take the following actions:

1. Disconnect your Roku device and TV.disconnect and wait

2. Wait at least a minute Before plugging your TV back in.

3. Click and hold the power button for 30 sec with the TV disconnected. The TV loses all remaining power after this soft reset.

4. Reconnect your TV and Roku when the countdown has finished.

5. Switch on your TV, and Netflix should resume operating normally.

See Also: Netflix Stuttering On Windows 10: How To Fix It

Reinstall The Netflix App.

It might be a good idea to reinstall the app if the Netflix app crashing on Roku TV cannot be remedied using the preceding solutions:

1. On the Roku home screen, locate the Netflix app.locate netflix

2. Press your remote’s asterisk “*” button to access the Channel Menu.

3. To delete Netflix, locate the “REMOVE CHANNEL” option and tick the box.remove netflix

4. Restart your Roku TV after that. netflix on roku

Once your Roku TV has restarted, you may reinstall Netflix from the Apps area.

Reset Your WiFi Connection

Try rebooting your WiFi router to fix Netflix loading troubles on Roku caused by suspected router issues:

1. Check that other Wi-Fi-connected devices in your house, such as smartphones or PCs, are operational.connected to wifi

2. Unplug your router, wait a little while, then plug it back in.

3. Give the router some time to reset completely. Your Roku should reconnect to Netflix once it’s back reconnected

It is suggested to contact your Internet service provider’s customer support for additional assistance if the issue of the Netflix app crashing on Roku TV keeps persisting.  

Check The Internet Speed.

It’s critical to check your internet speed to fix problems with Roku’s video streaming capabilities. Slow internet connections might hamper smooth content playback. To put this into perspective, streaming in high definition (HD) requires a minimum download speed of 9.0 Mbps, whereas standard definition (SD) streaming needs a minimum download speed of 3.0 Mbps.  test internet speed

If your download speed is 25 to 50 Mbps or below, two possible causes might be the cause:

  1. Consider upgrading to a 200 Mbps internet package, which can significantly enhance your ability to stream. Be warned, too, that utilizing a VPN can lower this speed by a factor of two and that WiFi connections can cut it in half. As a result, on a 200 Mbps package, your actual speed could only be 50 Mbps.
  2. Even if your internet speed is sufficient, the source of your problems can be an old or inadequate router. Consider purchasing a wireless extension if your router proves to be dependable to ensure a robust and consistent connection.

Update Roku OS

Keeping your Roku operating system (OS) updated to watch Netflix nonstop is essential. The Netflix app’s performance may be affected by outdated Roku firmware. Look for Roku OS upgrades and perform the following actions: 

1. Press the HOME button on your remote to reach the settings menu.roku

2. To find the “SYSTEM” option, scroll up or down.

3. Choose “System” and then choose “SYSTEM UPDATE.”system update on roku

The Netflix app will work with your Roku device if you regularly update the software. If you already have the most recent version of Roku OS, check for updates, particularly for the Netflix app Using an earlier version of Roku OS can cause compatibility problems.

Also, don’t forget to check out this guide on turning down your Roku TV’s brightness!


What may be the causes of my Roku device having trouble streaming?

Roku streaming troubles might be caused by a poor wireless signal, poor internet connectivity, or issues with the network. Ensure your internet package offers enough speed for seamless audio or video streaming.

How can I improve Netflix's speed on my Roku?

Consider using a high-speed internet connection and choosing a device with more storage space to improve the performance of Netflix streaming on your Roku. The regular upgrades that specific Roku devices receive make using Netflix quicker.

Can a Roku TV be used without the Internet to watch Netflix?

No, a Roku device requires an internet connection to stream content, including Netflix. Roku devices serve as internet streaming platforms that provide users access to various channels, including Netflix, all of which depend on an internet connection.

How do I fix the Netflix error code on my Roku device, UI-800-3?

Signing out of your Netflix account on your Roku is the remedy if you see the UI-800-3 (205040) error code. Your device's stored information is updated as a result of this action. Sign back in once you've exited, and try using Netflix again.


Experiencing the Netflix app crashing on Roku TV can be frustrating. Nevertheless, by adhering to the above solutions, you can effectively resolve the problem and resume your entertainment experience, enjoying your beloved movies and TV shows without interruption.

You have another choice if the remedies above don’t work: the AirDroid app. AirDroid Cast offers a simple and cost-free method for streaming Netflix on your TV to avoid the annoyance of having to reset devices. It requires less storage space and works with all browsers, making it a popular option among users. 

We hope that we can help. Please share your thoughts. 

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