Netflix is the leading subscription service for watching TV episodes, web series, and movies. Many people enjoy the streaming service, allowing them to watch thousands of movies and television shows on demand. However, an issue with Netflix freezing computer has been reported after the app launch.

You can try turning off your device as a temporary solution. Removing your router and modem from the power source and plugging them back in after 30 seconds. After a minute, turn on your smartphone and try reusing Netflix. Frozen cannot stream on Netflix, Amazon Prime, or Hulu. This may be no surprise to some, considering the film is now available on Disney’s brand-new streaming service, Disney+.

Unfortunately, no service is without its problems. Streaming Netflix videos or apps may stop working or freeze, spoiling your mood and interrupting your entertainment. If you are facing this type of problem, then these points would be helpful for you.

See Also: 5 Ways to Fix Your Connection is Not Private in Chrome

How To Resolve Netflix Freezing Computer Issue

Below are the ways to solve Netflix freezing my computer issue:

See Also: Netflix Won’t Cast to Chromecast? Fixes for Streaming Issues

Correcting The Date And Time

Sometimes because of the wrong date and time, Netflix doesn’t want properly, and some users reported that after the correction is made, it helped them with the proper function of Netflix. The steps in correcting the date and time are as follows:

  1. In the search box, search for the control panel. Click on the option Clock, Language, and Region from the control panel.

date and time settings

2. After that, select Date and Time.

Date and time

3. Now, look at whether the date and time are correct. If not, adjust the date and time.

network and internet

Press OK and check whether Netflix is working or not.

See Also: Netflix App Not Working | 8 Best Fixes

Checking The Internet Connection

In significant cases, the Netflix crashing computer error is because of poor internet connection or slow Internet. If the internet is not good, it was evident that Netflix won’t work correctly. To know whether your internet is good or not, search for other websites, and if they are also not working or taking time to load, contact your Internet Service Provider (ISP) to resolve your internet issues.connection internet

If other websites are working, keep looking to the other solution in this article for better knowledge on fixing the Netflix freezing computer issue.

See also: 7 Ways to Fix Windows 10 Random Restart Error

Disabling Any VPN Or Proxy On Your System

For many years, we have seen people misuse certain websites using VPNs worldwide. Due to this, many media services companies are working hard to cut down on such users and remove such misuse of VPNs to access servers. It is suggested that if you are streaming shows on Netflix, do not use VPN.

Now let’s look into a proxy. If you use a proxy on Windows 10, you eliminate its server to fix the Netflix freezing computer issue. The steps included in the removal of the server are as under:

  1. In the taskbar, click Windows, select settings, or press the Windows key + I on your keyboard to launch the settings app. Select Network and Internet from settings.

2. From the left – menu pane, select proxy. Select “Use a proxy server,” turn it off from the right- menu pane, and then check if your Netflix works.

See Also: Experiencing Netflix Lagging? Proven Fixes for Smooth Streaming

Reinstalling The Silverlight Plugin

It is necessary to have an updated Microsoft Silverlight plug-in while streaming on Netflix; otherwise, the Netflix freezing computer Windows 10 error may appear. If it is not updated, one can suffer from technical issues.

The steps on how to do that are mentioned below:

  1. Click on Windows from the taskbar, search the Run box, or press the Windows key + R to open Run. Once the Run box opens, type “appwiz.cpl” and click enter. By doing this, the Programs and Features window will open.
  2. Now, please search for the Microsoft Silverlight plug-in and right-click on it. Select Uninstall from the drop-down list.
  3. After uninstalling it, restart your computer again. Now, reinstall the Microsoft Silverlight plug-in and check whether the Netflix freezing computer persists.

See also: 11 Ways to Fix Com Surrogate has Stopped Working


For what reason does Netflix freeze my PC?

Netflix freezing your PC can happen because of different reasons. One typical reason is obsolete or incongruent drivers, especially illustration card drivers. Moreover, issues with program augmentations or clashing programming can upset the smooth working of Netflix, bringing about freezing or crashes.

How might I fix Netflix freezing my PC?

You can attempt the accompanying simple fixes: Update your illustrations, first and foremost, card drivers. Changing from more established, inconsistent drivers to the furthest down-the-line forms can frequently determine freezing issues. Finally, check for clashing programming. A few applications running behind the scenes could struggle with Netflix, causing freezing. Briefly cripple or close pointless projects and foundation processes.

Are there other elements that could make Netflix freeze my PC?

Indeed, different elements can add to Netflix freezing your PC. Lacking framework assets, for example, low Smash or central processor over-burden, can bring about freezing. Running various asset-escalated applications simultaneously while streaming Netflix can overpower your framework's capacities. Moreover, an unfortunate web association can cause freezing. Consider checking your web association speed or contacting your web access supplier to investigate network issues.

What if the freezing issue persists even after trying the fixes?

On the off chance that you have attempted the previously mentioned fixes, Netflix freezes your PC. There may be essential equipment or programming issues. It is prescribed to perform an intensive sweep for malware and infections utilizing solid antivirus programming. Vindictive projects can upset Netflix and cause freezing. Moreover, consider refreshing your working framework and running framework upkeep undertakings, like circle cleanup and plate defragmentation.

See Also: How To Log Out Of Netflix On LG TV: Step-By-Step Guide


These are the most helpful solutions for the Netflix freezing computer problem. If none of these work, try clearing out Netflix cookies and your laptop’s storage. That could be one of the primary reasons your laptop is becoming slow, leading to your applications crashing. Check CPU and GPU temperature, as a high temperature can cause a freeze.

The solutions for Netflix freezing computers we mentioned, including addressing Netflix error NSES-500, are easy to follow, and even a tech rookie can perform them. Be careful and make sure to follow the steps properly.

I hope this article helped fix the Netflix freezing computer issue. Please leave your comments below with any more suggestions.

See Also: How To Fix If Netflix Won’t Work On Vizio Smart TV (


Please enter your comment!
Please enter your name here