Fix: “Sorry Something Went Wrong. We Are Working On Getting This Fixed As Soon As We Can.”


Social Media is becoming a crucial part of our life. There are many social media platforms where you can communicate with as many people as you want. Facebook is a famous social media platform and can face errors like – sorry something went wrong, We are working on getting this fixed as soon as we can.

Social Media helps people to communicate and share different ideas or information with thousands of people. You can increase your contacts by making new friends on social media. You can work as an influencer providing different and essential ideas to people. Many people are opting for this idea as their full-time job. If you are an artist and you want your art to get recognize in the world, you can use social media. We spend hours scrolling content on social media these days. From children to elders, everyone is fond of using different social media platforms. Various social platforms are there, which include Instagram, Facebook, Twitter, Snapchat, Pinterest, and many more. These platforms are becoming a part of our life. Facebook is one of the popular platforms. But like every other application, it is also not error-free.

In this article, we will see the reasons and how to resolve the Facebook error message- sorry something went wrong, we are working on getting this fixed as soon as we can.

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More About Facebook And The Error

Facebook was launched in 2004. Mark Zuckerberg was the one behind the founding of Facebook. It is one of the famous platforms. Many people have Facebook on their devices. The application is very easy to use. Just install Facebook, make an account, and you are ready to use it. You can find your old friends or those on your contact lists. Along with this, you can make new friends on Facebook. Start watching something on Facebook, and it will understand your interest and will itself recommend you different things on the basis of it. facebook

You can run Facebook on many devices without any interruptions. Over time, Facebook is launching different facilities to help people. But along with all these benefits, Facebook also can face some errors, and one of the common errors is sorry something went wrong, We are working on getting this fixed as soon as we can. This error can occur due to a system bug or other minor issues. This error does not mean that your account is having some problems. Your account and all your personal information are secure.

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What Are The Reasons Behind Sorry Something Went Wrong Error?

Before viewing different methods to fix the error, we will see some main reasons behind the occurrence of the “something went wrong on Facebook” error.

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Browser Extensions

It is possible that your browser extensions are interrupting the functioning of Facebook and preventing it from loading.extensions

And this can lead to the error- sorry something went wrong. We’re working on getting this fixed as soon as we can. 

Network Issues

Facebook and all the other social media platforms cannot load and run without a proper network connection.internet issues

Your device may be having networking issues and stopping your Facebook from loading correctly. And that is why the error is occurring.

Data In Cache

The tiny parts of all the websites we visit get automatically store in the form of cache and cookies. Over time, these cookies or cache get corrupt and can cause issues while loading or running different applications. And it is possible that the Facebook showing please try again the message is also because of this.

The Application Glitches

Some bugs may prevent your Facebook from running correctly.facebook error

Facebook can also face some glitches due to issues at either the user or server end.

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How To Fix The Error?

After discussing the main problems which lead to the error- sorry something went wrong, We are working on getting this fixed as soon as we can. Read this article, if you want to fix Facebook notification not working. Various methods to resolve it is- 

Refreshing The Page

All the bugs and minor glitches in your application will disappear by simply reloading the page. You can press the reload symbol on every application you use on your computer.refresh

It is also very easy to refresh your pages on your mobile phones. If the error persists, the problem is not the bugs, and you should try other methods.

Re-login Your Account

Another way to resolve the error is by logging out of your Facebook account. It is to remove any website bug from your application for proper working. Log out of your account on Facebook. It is easy to log out of your account on every device you use.login facebook

Then after a few minutes, login back with your username and password. You can reset the password if you don’t remember your previous passwords by pressing the forget password option and then follow the steps they suggest.

Clearing Extensions

Your browser extensions can be the possible reason behind the error- sorry something went wrong, We are working on getting this fixed as soon as we can. You should remove the browser extensions from chrome. The steps are-

  1. Open your chrome and search chrome://extensions/ on the address bar.
  2. All the extensions will appear. You will see a remove option near all the extensions.removing extensions
  3. Select the extension you want to remove and then press the button to confirm.

Now open your Facebook. If the error still persists, it is possible that either any other extension is responsible for the error or extensions are not the reason causing this error.

Clearing Cache

You can try clearing the data in the cookies and caches. The steps are-

  1. Open your chrome and press the three dots on the top right corner.
  2. Click on it and then select settings and then privacy and security.clearing cache data
  3. Choose the option clear browsing data and then select both the options of cookies and cache and press clear data.

Checking Network Connections

A poor or slow Internet connection can cause the error- sorry something went wrong, We are working on getting this fixed as soon as we can.” You can try different methods for network issues.

  1. Disconnect your device from the Internet and reconnect it after waiting for some time.
  2. You can temporarily disconnect all the other devices connected to the Internet.
  3. Try power cycling your router by unplugging all the cables, wait for a few minutes for all the power to get drained out and then plug all the wires again.power cycling
  4. You can try using an Ethernet cable to connect your device to the source of the Internet.

Resetting Account

Try resetting your Facebook account to resolve the error. The steps are-

  1. Search the basic Facebook page on your browser and open the first link.
  2. Access your account and then select the security and login option.
  3. Change your password by choosing the option present there and now open Facebook on the new tab. Use a new password to login into your account and select make my account secure. Press continue.reset account
  4. Again open the Facebook page, and you can access it.

Disabling VPN

VPNs are beneficial to keep the data secure whenever you work on the Internet. It hides your actual IP address, and the servers automatically create a different IP address for your device.vpn

But VPN can also be the reason behind this error, and you can try disabling the VPN to fix the error your Facebook is facing.

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Why does Facebook face this error?

It is a standard error Facebook faces, and the main reasons can be the network connections, the cache, the browser extensions, the VPN proxy, or some issues at the server end.

Is my account safe if this error occurs?

Yes, this error is not associated with your account, and it is safe. You should not worry about your personal information and fix the error.

Is it easy to fix the Facebook Error?

As long as the error is not at the server’s end, it is easy to fix. You must follow all the methods step-by-step to resolve the error without difficulty.

Do I have to change my account id to resolve the error?

No, there is no need to change the account id. You can try modifying your password, as it will not delete the information your id is storing. You can try many methods to resolve your problem.


If you face the error- sorry something went wrong, We are working on getting this fixed as soon as we can. All the methods will help you to resolve and improve it. If the error persists, you can contact customer support on Facebook, and they will guide you.

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