How To

Fixes For Streamlabs OBS Error Fetching Channel Information

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In this world, the hype about streaming platforms is increasing, and people love to watch different streaming platforms and enjoy them. Streamlabs obs is one of the best streaming platforms, mainly for Twitch, Facebook, and youtube. But it can face some errors, and one of the errors is streamlabs obs error fetching channel information.

Nowadays, the number of people watching streaming platforms is higher if we compare it to the number of people watching Television shows. Some of the famous streaming platforms include Netflix, Youtube, Amazon Prime, Twitch, Hulu, and many more. This vast number of streaming platforms is attracting a large number of audiences. People prefer different streaming platforms according to their needs and taste. Streamlabs enable us to perform live streaming on various platforms.

In the article, we will highlight the causes and the different methods to fix the streamlabs obs error fetching channel information.

Table of Contents

1 More About Streamlabs OBS And The Error
2 What Are The Reasons Behind The Error?
3 How To Resolve Streamlabs OBS Error Fetching Channel Information?
4 FAQs
5 Conclusion

More About Streamlabs OBS And The Error

OBS stands for Open Broadcaster Software. Streamlabs obs is a streaming tool with a lot of features and is free to use. The interface of the streamlabs obs is very simple, which helps the users to quickly understand and grab all the features and functions without external help. You need a proper network connection, and the streamlab tool will provide you with a stable streaming experience. You have the authority to customize the layout according to your preference. Streamlabs obs gives you the right to add or install various add-ons to keep improving the quality of your video. It is mainly designed to keep gamers and their needs in mind.

The best feature of this streaming tool provides us is that it automatically sets the parameters according to our device and system. Twitch, youtube, and Facebook are the leading platforms streamlabs obs works on. After all the benefits and facilities Streamlabs obs provides us, it still faces a lot of errors like streamlabs invalid path, the error could not update stream information, invalid path or connection URL in streamlabs obs and one of the common errors is streamlabs obs error fetching channel information. This error occurs while streaming on Twitch, mainly on Windows 7, Windows 8 and Windows 10. There can be several reasons that trigger this error while working on Twitch.

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What Are The Reasons Behind The Error?

Before looking at the different methods to fix the error, we will look at various reasons which can lead to this error.

Twitch’s Cookies

The data from every site and application we visit gets stored in the form of cookies and cache, and over time, these cookies become corrupt.

It is possible that Twitch’s cookies are corrupt and are the reason behind the streamlabs obs error fetching channel information.

A Glitch In Language

A common streamlab bug that occurs is related to the language of our stream. The language of the stream is set by default, and sometimes, it can lead to errors and issues while streaming.

Admin Access

Not providing the administrator permission while installing the streamlabs obs can be another reason behind the occurrence of the error.

This is because no admin access can cause trouble while copying some files, which further affects the streaming.

Issues In Signing In

Sometimes, the user account is the reason behind the streamlabs obs error fetching channel information.

A problem in the account or signing credentials can cause trouble, but we can fix this problem with some basic steps.

How To Resolve Streamlabs OBS Error Fetching Channel Information?

Now, we will discuss ways to fix our streamlabs obs error fetching channel information. Read this article, if you also want to fix adblock not working on Twitch.

Signing Out From The Account

The most coon and easy way to fix the error is to sign out from your account, which is causing trouble. The steps are-

Open webpage- Twitch.tv and sign in into account using the credentials you use in streamlabs and press the login option.
After login in, you will see an account icon at the top right corner. Click on it.
Select Settings and then access the connections.

Continue with choosing the option other connections and select the disconnect option.
Open your streamlabs, connect with your Twitch account again, and check whether the error persists.

Clearing Cookies

The corrupted cookies can lead to the streamlabs obs error fetching channel information. So it is important to delete these cookies to fix our error. You can clear the cookies in two different ways. One of them is removing each twitch cookie individually. Another way you can follow is to remove all the cookies available on your browser, and the steps are-

Open Chrome and select the three dots on the top right corner.
Select settings and then Privacy and Security.
Choose clear browsing data and then select the options – cookies and cache.

Press clear data to delete all the cookies and cache.

Streaming Language

The default language can be the reason leading to obs failing to load channel information for Twitch. So, we can try resetting the language to fix our error. The steps are-

Open the Streamlabs obs application and login into it.

On the bottom left corner of your device, you will see the Settings option, Select it and then the General tab.
Now, choose any language from the language menu that will appear and press done.
Close your application and start it again. Open settings and choose the previous default language again.

Giving Admin Access

Another method you can try to fix the streamlabs obs error fetching channel information is by providing the admin access while installing it.

Uninstall the app by typing the name on the start menu, right-click on it and choosing the uninstall option.
After uninstalling, restart your device and then visit the official page to install streamlabs again.

Complete the process and after installing, open the location where the application is downloaded.
Right-click on the name and choose the run as administrator option. Open the app and sign in to check whether the error still persists.

C++ Redist 2017 Package

Streamlabs obs will not run on your device unless it is not having the Visual C++ Redist package. So it is essential to download the package. The steps are-

Visit the official Microsoft site. And search for Visual Studio 2015, 2017, 2019, and 2023.
Choose the vc_redist.x86.exe if you have a 32-bit version of windows and vc_redist.x64.exe if the version is 64-bit.
Click on .exe installer after the downloads and follow the steps it will suggest to install the visual c++ package.

Plugin Files

It is possible the Plugin obs files on your device are corrupted and hence are causing the streamlabs obs error fetching channel information. So it is important to delete these files. The steps are-

Open file explorer on your device and then navigate the path-C:\Program Files\Streamlabs OBS\resources\app\node_modules\obs-studio-node\distribute\obs-plugins\
An obs plugin folder will appear. Inside the folder, choose fronted-tool.dll.

Right-click on the file and press delete. Restart your device and open streamlabs obs.

FAQs

What are streamlabs obs?

Streamlabs obs is a streaming platform that mainly helps you to stream on youtube, Facebook and twitch. Its features and functionality make it one of the most famous streaming tools.

What is Twitch?

Twitch is a famous streaming platform where people can live stream themselves while cooking, playing video games or want to shoot what they do in a whole day and many more ideas.

Why am I unable to fetch data on TwitchTwitch?

There can be many causes leading to this error. The main reasons are the twitch cookies, a troubling account, default language settings, your device not having a C++ package, and many more.

Can I fix the error by myself?

Yes, you must follow the methods step by step, and it will be easy to fix the error yourself without any external help.

Conclusion

It can be frustrating if you face the streamlabs obs error fetching channel information and the obs failed to load channel information for TwitchTwitch. The above methods will help you to fix your problem without wasting a lot of time on it if ever the error appears in your application

Matt Brown

Matt Brown: Senior editor with expertise in consumer tech, gaming, Xbox, and Windows PCs. Follow him on Twitter @mattjbrown for the latest updates.